John Tye, the founder of Whistleblower Aid, a legal nonprofit that represents people seeking to expose potential lawbreaking, was contacted this spring through a mutual connection by a woman who claimed to have worked at Facebook.
The woman told Mr. Tye and his team something intriguing: She had access to tens of thousands of pages of internal documents from the world’s largest social network. In a series of calls, she asked for legal protection and a path to releasing the confidential information. Mr. Tye, who said he understood the gravity of what the woman brought “within a few minutes,” agreed to represent her and call her by the alias “Sean.”
She “is a very courageous person and is taking a personal risk to hold a trillion-dollar company accountable,” he said.
On Sunday, Frances Haugen revealed herself to be “Sean,” the whistle-blower against Facebook. A product manager who worked for nearly two years on the civic misinformation team at the social network before leaving in May, Ms. Haugen has used the documents she amassed to expose how much Facebook knew about the harms that it was causing and provided the evidence to lawmakers, regulators and the news media.
knew Instagram was worsening body image issues among teenagers and that it had a two-tier justice system — have spurred criticism from lawmakers, regulators and the public.
Ms. Haugen has also filed a whistle-blower complaint with the Securities and Exchange Commission, accusing Facebook of misleading investors with public statements that did not match its internal actions. And she has talked with lawmakers such as Senator Richard Blumenthal, a Democrat of Connecticut, and Senator Marsha Blackburn, a Republican of Tennessee, and shared subsets of the documents with them.
The spotlight on Ms. Haugen is set to grow brighter. On Tuesday, she is scheduled to testify in Congress about Facebook’s impact on young users.
misinformation and hate speech.
In 2018, Christopher Wylie, a disgruntled former employee of the consulting firm Cambridge Analytica, set the stage for those leaks. Mr. Wylie spoke with The New York Times, The Observer of London and The Guardian to reveal that Cambridge Analytica had improperly harvested Facebook data to build voter profiles without users’ consent.
In the aftermath, more of Facebook’s own employees started speaking up. Later that same year, Facebook workers provided executive memos and planning documents to news outlets including The Times and BuzzFeed News. In mid-2020, employees who disagreed with Facebook’s decision to leave up a controversial post from President Donald J. Trump staged a virtual walkout and sent more internal information to news outlets.
“I think over the last year, there’ve been more leaks than I think all of us would have wanted,” Mark Zuckerberg, Facebook’s chief executive, said in a meeting with employees in June 2020.
Facebook tried to preemptively push back against Ms. Haugen. On Friday, Nick Clegg, Facebook’s vice president for policy and global affairs, sent employees a 1,500-word memo laying out what the whistle-blower was likely to say on “60 Minutes” and calling the accusations “misleading.” On Sunday, Mr. Clegg appeared on CNN to defend the company, saying the platform reflected “the good, the bad and ugly of humanity” and that it was trying to “mitigate the bad, reduce it and amplify the good.”
personal website. On the website, Ms. Haugen was described as “an advocate for public oversight of social media.”
A native of Iowa City, Iowa, Ms. Haugen studied electrical and computer engineering at Olin College and got an M.B.A. from Harvard, the website said. She then worked on algorithms at Google, Pinterest and Yelp. In June 2019, she joined Facebook. There, she handled democracy and misinformation issues, as well as working on counterespionage, according to the website.
filed an antitrust suit against Facebook. In a video posted by Whistleblower Aid on Sunday, Ms. Haugen said she did not believe breaking up Facebook would solve the problems inherent at the company.
“The path forward is about transparency and governance,” she said in the video. “It’s not about breaking up Facebook.”
Ms. Haugen has also spoken to lawmakers in France and Britain, as well as a member of European Parliament. This month, she is scheduled to appear before a British parliamentary committee. That will be followed by stops at Web Summit, a technology conference in Lisbon, and in Brussels to meet with European policymakers in November, Mr. Tye said.
On Sunday, a GoFundMe page that Whistleblower Aid created for Ms. Haugen also went live. Noting that Facebook had “limitless resources and an army of lawyers,” the group set a goal of raising $10,000. Within 30 minutes, 18 donors had given $1,195. Shortly afterward, the fund-raising goal was increased to $50,000.
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Shortly after 8 p.m. on May 25, 2020, Derek Chauvin, a Minneapolis police officer, placed his knee on George Floyd’s neck and kept it there for more than nine minutes. None of the three other officers standing near Chauvin intervened. Soon, Floyd was dead.
Initially, the police gave a misleading account of Floyd’s death, and the case might have received relatively little attention but for the video that Darnella Frazier, a 17-year-old, took with her phone. That video led to international outrage and, by some measures, the largest protest marches in U.S. history.
Today, one year after Floyd’s murder, we are going to look at the impact of the movement that his death inspired in four different areas.
30 states and dozens of large cities have created new rules limiting police tactics. Two common changes: banning neck restraints, like the kind Chauvin used; and requiring police officers to intervene when a fellow officer uses extreme force.
pledged to hire more diverse workforces.
wrote. “So companies and institutions stopped whining about supposedly bad pipelines and started looking beyond them.”
It’s still unclear how much has changed and how much of the corporate response was public relations.
3. Changes in public opinion
Initially, public sympathy for the Black Lives Matter movement soared. But as with most high-profile political subjects in the 21st-century U.S., opinion soon polarized along partisan lines.
Today, Republican voters are less sympathetic to Black Lives Matter than they were a year ago, the political scientists Jennifer Chudy and Hakeem Jefferson have shown. Support among Democrats remains higher than it was before Floyd’s death but is lower than immediately afterward.
There are a few broad areas of agreement. Most Americans say they have a high degree of trust in law enforcement — even more than did last June, FiveThirtyEight’s Alex Samuels notes. Most also disagree with calls to “defund” or abolish police departments. Yet most back changes to policing, such as banning chokeholds.
4. A crime surge, much debated
It’s clear that violent crime has risen over the past year. It’s not fully clear why.
Many liberals argue that the increase has little to do with the protest movement’s call for less aggressive policing. The best evidence on this side of the debate is that violent crime was already rising — including in Chicago, New York and Philadelphia — before the protests. This pattern suggests that other factors, like the pandemic and a surge of gun purchases, have played important roles.
Many conservatives believe that the crime spike is connected to the criticism of the police, and they point to different evidence. First, the crime increase accelerated last summer, after the protests began — and other high-income countries have not experienced similar increases. Second, this acceleration fits into a larger historical pattern: Crime also rose in Baltimore and Ferguson, Mo., after 2015 protests about police violence there, as Patrick Sharkey, a sociologist and crime scholar, notes.
Sharkey has told us. But that doesn’t mean that the pre-protest status quo was the right approach, he emphasizes. Brute-force policing “can reduce violence,” he said, in a Q. and A. with The Atlantic. “But it comes with these costs that don’t in the long run create safe, strong, or stable communities.”
Some reform advocates worry that rising crime will rebuild support for harsh police tactics and prison sentences. “Fear makes people revert to old ways of doing things,” Lopez said.
The big question
How can police officers both prevent crime and behave less violently, so that they kill fewer Americans while doing their jobs?
Some experts say that officers should focus on hot spots where most crimes occur. Others suggest training officers to de-escalate situations more often. Still others recommend taking away some responsibilities from the police — like traffic stops and mental-health interventions — to reduce the opportunities for violence.
So far, the changes do not seem to have affected the number of police killings. Through last weekend, police officers continued to kill about three Americans per day on average, virtually the same as before Floyd’s murder.
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125th anniversary, The Times Book Review is highlighting some noteworthy first mentions of famous writers. You can find the full list here. Some of our favorites:
F. Scott Fitzgerald: In 1916, Princeton admitted only men, and they would often play women’s roles in campus plays. The Times featured a photo of Fitzgerald in character, calling him “the most beautiful showgirl.”
in an article about a “Greek Games” competition among students at Barnard: “A messenger, Joan Roth, rushed in to say that Persephone still lived and a rejoicing group danced in. Eight tumblers did tricks before the crowd to distract the still disconsolate Demeter.” Highsmith was among the student acrobats.
Ralph Ellison: In 1950, two years before the publication of “Invisible Man,” Ellison reviewed a novel called “Stranger and Alone,” by J. Saunders Redding. Ellison wrote that Saunders “presents many aspects of Southern Negro middle-class life for the first time in fiction.”
John Updike: An acclaimed short-story writer who had yet to publish a novel, Updike appeared in an advice article in 1958, encouraging parents to teach their children complex words. “A long correct word is exciting for a child,” he said. “Makes them laugh; my daughter never says ‘rhinoceros’ without laughing.” — Sanam Yar, a Morning writer
PLAY, WATCH, EAT
What to Cook
Here’s today’s Mini Crossword, and a clue: Comedian Silverman (five letters).
If you’re in the mood to play more, find all our games here.
Thanks for spending part of your morning with The Times. See you tomorrow. — David
P.S. The first “Star Wars” movie premiered 44 years ago today. Vincent Canby’s Times review called it “the most elaborate, most expensive, most beautiful movie serial ever made.”
You can see today’s print front page here.
“The Daily” is about a student free speech case. On “Sway,” Eliot Higgins discusses Bellingcat’s journalism.
Lalena Fisher, Claire Moses, Tom Wright-Piersanti and Sanam Yar contributed to The Morning. You can reach the team at firstname.lastname@example.org.
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As a manufacturer of asphalt paving equipment, Weiler is exactly the type of company poised to benefit if the federal government increases spending on roads and bridges. But when Patrick Weiler talks about infrastructure, the issue he brings up first has next to nothing to do with his company’s core business.
It’s broadband internet service.
Weiler is based in Marion County, Iowa, a rural area southeast of Des Moines. Internet speeds are fine at the company’s 400,000-square-foot factory, because Weiler paid to have a fiber-optic cable run from the nearby highway. But that doesn’t help the surrounding community, where broadband access can be spotty at best. That is a problem for recruitment — already one of the biggest challenges for Weiler and many other rural employers.
“How do you get young people to want to move back into these rural areas when they feel like they’re moving back into a time frame of 20 years ago?” asked Mr. Weiler, the company’s founder and chief executive.
Rural areas have complained for years that slow, unreliable or simply unavailable internet access is restricting their economic growth. But the pandemic has given new urgency to those concerns, at the same time that President Biden’s infrastructure plan — which includes $100 billion to improve broadband access — has raised hope that the problem might finally be addressed.
address to Congress last month. “This is going to help our kids and our businesses succeed in the 21st-century economy.”
Mr. Biden has received both criticism and praise for pushing to expand the scope of infrastructure to include investments in child care, health care and other priorities beyond the concrete-and-steel projects that the word normally calls to mind. But ensuring internet access is broadly popular. In a recent survey conducted for The New York Times by the online research platform SurveyMonkey, 78 percent of adults said they supported broadband investment, including 62 percent of Republicans.
Businesses, too, have consistently supported broadband investment. Major industry groups such as the U.S. Chamber of Commerce, the Business Roundtable and the National Association of Manufacturers have all released policy recommendations in the last year calling for federal spending to help close the “digital divide.”
Quantifying that divide, and its economic cost, is difficult, in part because there is no agreed-upon definition of broadband. The Federal Communications Commission in 2015 updated its standards to a minimum download speed of 25 megabits per second. The Department of Agriculture sets its standard lower, at 10 m.p.s. A bipartisan group of rural-state senators asked both agencies this year to raise their standards to 100 m.p.s. And speed-based definitions don’t take into account other issues, like reliability and latency, a measure of how long a signal takes to travel between a computer and a remote server.
recent study by Broadband Now, an independent research group whose data is widely cited, found that 42 million Americans live in places where they cannot buy broadband internet service, most of them in rural areas.
According to the F.C.C.’s definition, most of Marion County has high-speed access to the internet. But residents report that service is slow and unreliable. And with only one provider serving much of the county, customers have little leverage to demand better service.
Marion County, with 33,000 people, has economic challenges common to rural areas: an aging work force, anemic population growth and a limited set of employers concentrated in a few industries. But it also has assets, including its proximity to Des Moines and a group of employers willing to train workers.
Local leaders have plans to attract new businesses and a younger generation of workers — but those plans won’t work without better internet service, said Mark Raymie, chairman of the county Board of Supervisors.
“Our ability to diversify our economic base is dependent on modern infrastructure, and that includes broadband,” he said. “We can say, ‘Come and work here.’ But if we don’t have modern amenities, modern infrastructure, that sales pitch falls flat.”
Mr. Weiler’s daughter Megan Green grew up in Marion County, then left to go to college and start her career. When she moved home in 2017 to work for her father’s company, it was like returning to an earlier technological era.
“Our cellular service is more spotty, our wireless is more temperamental, and we definitely only have one choice,” Ms. Green, 35, said. “It’s a bit of a generational thing. We rely on internet access.”
Ms. Green moved home for family reasons. But finding others willing to do the same has been difficult. Broadband isn’t the only factor — shortages of housing and child care also rank high — but it is a major one. Recruiting is Weiler’s “No. 1 challenge,” Ms. Green said, despite wages that start around $20 an hour, before overtime.
The experience of the past year has accentuated the problem. When the pandemic hit last year, Weiler sent home any workers who didn’t have to be on the factory floor. But they quickly encountered a problem.
“I was shocked to know how many of our employees could not work from home because they did not have reliable internet access,” Ms. Green said. “We’re talking ‘seven minutes to download an email’ type internet access.”
Other local companies had a similar experience. In June, the Greater Des Moines Partnership, a regional business group, commissioned a study on how to improve the area’s digital infrastructure. With the state and federal governments considering significant investments, the group hopes its study will give it priority for funding, said Brian Crowe, the group’s head of economic development.
For Marion County and other rural areas, the widespread experiment with working from home during the pandemic could present an economic opportunity if the infrastructure is there to allow it. Many companies have said they will allow employees to continue to work remotely all or part of the time, which could free workers to ditch city life and move to the country — or take jobs at companies like Weiler while their spouses work from home.
“All of a sudden, it’s not going to be the case that in order to work for leading companies, you have to move to the cities where those companies are located,” said Adam Ozimek, chief economist for Upwork, a platform for freelancers. “It’s going to spread opportunity around.”
But broadband experts say there is no way that rural areas will get access to high-speed, reliable internet service without government help. If a place doesn’t have internet access in 2021, there is a reason: generally too few potential customers, too dispersed to serve efficiently.
“The private sector’s just not set up to solve this,” said Adie Tomer, a fellow at the Brookings Institution who has studied the issue. He likened the challenge to rural electrification almost a century ago, when the federal government had to step in to ensure that even remote areas had access to electrical power.
“This is exactly what we saw play out in terms of economic history in the 1910s, ’20s, ’30s,” he said. “It really is about towns being left behind.”