MEMPHIS, Tenn.–(BUSINESS WIRE)–Frontdoor, Inc. (NASDAQ: FTDR), the nation’s leading provider of home service plans, today published its first corporate sustainability report. Frontdoor is committed to developing environmental, social and governance (ESG) initiatives that strengthen its value as a service provider, employer and global corporate citizen.
The company’s sustainability journey has been marked by meaningful initiatives and impacts since the company’s inception. This report reflects the company’s dedication to transparency in action and highlights its work in areas such as corporate governance, privacy and information security, employee relations and diversity and inclusion, community relations and environmental sustainability.
“We have made significant progress in our three years as a standalone company, and I’m proud of the meaningful work that our team is doing in this area,” said Rex Tibbens, president and chief executive officer of Frontdoor. “We are in the early stages of our journey but are committed to continuing to strengthen our practices and disclosures and operating in a way that benefits those in the world around us.”
In its 2021 sustainability report, the company shares an overview of its activities in four key areas: strengthening the company, supporting its people, serving communities and sustaining the world.
Highlights of Frontdoor’s 2021 sustainability report include:
Appliance contractors who leveraged Streem technology, which uses augmented reality, computer vision and machine learning, to facilitate more remote service calls reported a 6 to 7 percent reduction in onsite diagnostic service trips from January 1, 2021 through November 30, 2021.
Frontdoor and the economy rely on skilled labor. In 2021, Frontdoor invested in the next generation of contractors in partnership with two trade schools, awarding more than two dozen scholarships to students pursuing a career in the skilled trades.
Creating a vibrant, productive workforce begins with a rewarding pay program. Frontdoor offers competitive compensation, including a $15 minimum wage, which is informed by benchmarking analysis and reviewed for equity.
Frontdoor received over 2 million service requests for appliances, water heaters and HVAC systems for the twelve months ended October 31, 2021, helping to enhance efficient consumption of natural resources and avoid waste through repair and refurbishment.
“The 2021 sustainability report is the first of many and demonstrates our belief that responsibility begins with accountability,” said Tibbens. “As we move forward, each year we will strive to make progress in the areas outlined in the document and ensure that our business practices are impactful, meaningful and sustainable over time.”
Visit frontdoorhome.com to view or download the company’s full sustainability report. The report incorporates disclosures under both the Sustainability Accounting Standards Board (SASB) and Task Force for Climate-related Financial Disclosure (TCFD) frameworks.
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,500 pre-qualified contractor firms that employ an estimated 62,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com.
This news release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management’s current expectations and beliefs, as well as a number of assumptions concerning future events. These statements are subject to risks, uncertainties, assumptions and other important factors. Readers are cautioned not to put undue reliance on such forward-looking statements because actual results may vary materially from those expressed or implied. The reports filed by Frontdoor pursuant to United States securities laws contain discussions of these risks and uncertainties. Frontdoor assumes no obligation to, and expressly disclaims any obligation to, update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Readers are advised to review Frontdoor’s filings with the United States Securities and Exchange Commission (which are available on the SEC’s EDGAR database at www.sec.gov and via Frontdoor’s website at investors.frontdoorhome.com).
As a designer who specializes in residential structures, Luis Martinez has lived this at home, and has now made it his career. His design business, Studioo15, has surged over the past two years as residents across Los Angeles have used the new state laws to add thousands of backyard units. Yet about half of his clients, he said, are people like his parents who want to have existing units legalized.
Bernardo and Tomasa Martinez, both in their early 60s, immigrated to Los Angeles from Mexico in 1989. Working in the low-wage service sector — she was a waitress; he worked as a laborer loading a truck — they settled in a two-bedroom house in South Los Angeles that had four families and 16 people. Luis Martinez, who crossed the border as a child, was surrounded by love and family, in a house where money was tight and privacy nonexistent.
Eventually the family was able to buy a small three-bedroom in Boyle Heights, on the east side of Los Angeles. It sits on a block of fading homes that have chain link fences in the front and a detached garage out back. To supplement the family income, the Martinezes converted the garage into a rental unit without a permit. Bernardo Martinez and a group of local handymen raised the floor and installed plumbing that fed into the main house, while Luis helped with painting.
Luis remembers that nobody complained, probably because the neighbors were doing the same thing. “It was normal,” he said, “like, ‘I live in the garage’ and some garages were nicer than others.”
Mr. Martinez went to East Los Angeles College after high school, then transferred to the University of California, Berkeley, where he got an architecture degree in 2005. In the years after graduation, when the Great Recession struck, his father lost his job and, after a spell of unemployment, took a minimum wage job mowing the lawn at a golf course. To help with bills, they rented the garage unit to Bernardo Martinez’s brother for $500 a month. “Withthe minimum wage, you can’t afford to pay a mortgage and food for everybody,” Tomasa Martinez said.
‘Home Sweet Legal Home’
The point of informal housing is that it’s hard to see — it is built to elude zoning authorities or anyone else who might notice from the street.
Jake Wegmann, a professor of urban planning at the University of Texas at Austin, describes this as “horizontal density,” by which he means additions that make use of driveways and yard space, instead of going up a second or third floor. Because both the tenants and owners of these units don’t want to be discovered, there is essentially no advocacy on behalf of illegal housing dwellers, even though the number of tenants easily goes into the millions nationwide.
PARIS — The European Central Bank’s top task is to keep inflation at bay. But as the cost of everything from gas to food has soared to record highs, the bank’s employees are joining workers across Europe in demanding something rarely seen in recent years: a hefty wage increase.
“It seems like a paradox, but the E.C.B. isn’t protecting its own staff against inflation,” said Carlos Bowles, an economist at the central bank and vice president of IPSO, an employee trade union. Workers are pressing for a raise of at least 5 percent to keep up with a historic inflationary surge set off by the end of pandemic lockdowns. The bank says it won’t budge from a planned a 1.3 percent increase.
That simply won’t offset inflation’s pain, said Mr. Bowles, whose union represents 20 percent of the bank’s employees. “Workers shouldn’t have to take a hit when prices rise so much,” he said.
Inflation, relatively quiet for nearly a decade in Europe, has suddenly flared in labor contract talks as a run-up in prices that started in spring courses through the economy and everyday life.
reached 4.90 percent, a record high forthe eurozone.
Austrian metalworkers wrested a 3.6 percent pay raise for 2022. Irish employers said they expect to have to lift wages by at least 3 percent next year. Workers at Tesco supermarkets in Britain won a 5.5 percent raise after threatening to strike around Christmas. And in Germany, where the European Central Bank has its headquarters, the new government raised the minimum wage by a whopping 25 percent, to 12 euros (about $13.60) an hour.
fell for the first time in 10 years in the second quarter from the same period a year earlier, although economists say pandemic shutdowns and job furloughs make it hard to paint an accurate picture. In the decade before the pandemic, when inflation was low, wages in the euro area grew by an average of 1.9 percent a year, according to Eurostat.
The increases are likely to be debated this week at meetings of the European Central Bank and the Bank of England. E.C.B. policymakers have insisted for months that the spike in inflation is temporary, touched off by the reopening of the global economy, labor shortages in some industries and supply-chain bottlenecks that can’t last forever. Energy prices, which jumped in November a staggering 27.4 percent from a year ago, are also expected to cool.
interview in November with the German daily F.A.Z., adding that it was likely to start fading as soon as January.
In the United States, where the government on Friday reported that inflation jumped 6.8 percent in the year through November, the fastest pace in nearly 40 years, officials are not so sure. In congressional testimony last week, the Federal Reserve chair, Jerome H. Powell, stopped using the word “transitory” to describe how long high inflation would last. The Omicron variant of the coronavirus could worsen supply bottlenecks and push up inflation, he said.
In Europe, unions are also agitated after numerous companies reported bumper profits and dividends despite the pandemic. Companies listed on France’s CAC 40 stock index saw margins jump by an average of 35 percent in the first quarter of 2021, and half reported profits around 40 percent higher than the same period a year earlier.
raised in October by 2.2 percent.
Crucially, executives also agreed to return to the bargaining table in April if a continued upward climb in prices hurts employees.
At Sephora, the luxury cosmetics chain owned by LVMH Moët Hennessy Louis Vuitton, some unions are seeking an approximately 10 percent pay increase of €180 a month to make up for what they say is stagnant or low pay for employees in France, many of whom earn minimum wage or a couple hundred euros a month more.
€44.2 billion in the first nine months of 2021, up 11 percent from 2019, raised wages at Sephora by 0.5 percent this year and granted occasional work bonuses, said Jenny Urbina, a representative of the Confédération Générale du Travail, the union negotiating with the company.
Sephora has offered a €30 monthly increase for minimum wage workers, and was not replacing many people who quit, straining the remaining employees, she said.
“When we work for a wealthy group like LVMH no one should be earning so little,” said Ms. Urbina, who said she was hired at the minimum wage 18 years ago and now earns €1,819 a month before taxes. “Employees can’t live off of one-time bonuses,” she added. “We want a salary increase to make up for low pay.”
Sephora said in a statement that workers demanding higher wages were in a minority, and that “the question of the purchasing power of our employees has always been at the heart” of the company’s concerns.
At the European Central Bank, employees’ own worries about purchasing power have lingered despite the bank’s forecast that inflation will fade away.
A spokeswoman for the central bank said the 1.3 percent wage increase planned for 2022 is a calculation based on salaries paid at national central banks, and would not change.
But with inflation in Germany at 6 percent, the Frankfurt-based bank’s workers will take a big hit, Mr. Bowles said.
“It’s not in the mentality of E.C.B. staff to go on strike,” he said. “But even if you have a good salary, you don’t want to see it cut by 4 percent.”
Léontine Gallois contributed reporting from Paris.
BERLIN — Last December, as he was plotting what most considered to be a hopeless bid to become Germany’s next chancellor, Olaf Scholz interrupted his campaign preparations for a video call with an American philosopher.
Mr. Scholz, a Social Democrat, wanted to talk to the philosopher, Prof. Michael J. Sandel of Harvard, about why center-left parties like his had been losing working-class voters to populists, and the two men spent an hour discussing a seemingly simple theme that would become the centerpiece of the Scholz campaign: “Respect.”
On Wednesday, Mr. Scholz will be sworn in as Germany’s ninth postwar chancellor — and the first Social Democrat in 16 years — succeeding Angela Merkel and heading a three-party coalition government. Defying polls and pundits, he led his 158-year-old party from the precipice of irrelevance to an unlikely victory — and now wants to show that the center-left can again become a political force in Europe.
Mr. Scholz won for many reasons, not least because he persuaded voters that he was the closest thing to Ms. Merkel, but his message of respect resonated, too. For the first time since 2005, the Social Democrats became the strongest party among the working class. Just over 800,000 voters who had abandoned the party for the far left and far right returned in the last election.
President Biden’s political agenda in the United States.
For the center-left in Europe, Mr. Scholz’s victory comes at a critical moment. Over the past decade, many of the parties that once dominated European politics have become almost obsolete, seemingly bereft of ideas and largely abandoned by their working-class base.
The political energy has been on the right, especially the populist far right, with many American conservatives flocking to countries like Hungary to study the “illiberal democracy” of Viktor Orban, that nation’s far-right prime minister.
the lone defender of liberal democracy in an age of global strongmen, whether President Vladimir V. Putin of Russia or President Donald J. Trump. Yet Germany was not immune to populist fury, and the Alternative for Germany, or AfD, won seats in Parliament and became a political force in the country’s east.
“The biggest concern in politics for me is that our liberal democracies are coming increasingly under pressure,” Mr. Scholz says about himself on the Social Democrats’ website. “We have to solve the problems so that the cheap slogans of the populists don’t catch.”
a Trump victory. Then he spent months analyzing why the Democrats lost and reading a raft of books by authors from working-class backgrounds in the United States, France and Germany.
“He studied very carefully what happened in the United States,” said Cem Özdemir, a prominent member of the Greens who is a minister in Mr. Scholz’s incoming government. “He studied the losses of the Democrats in the U.S. Why didn’t Hillary win?”
When Mr. Scholz’s own party collapsed in the 2017 election, losing for the fourth time in a row, he wrote an unsparing paper concluding that one reason the Social Democrats had lost their core voters was that they had failed to offer them “recognition.”
cut benefits and undertook a painful overhaul of the labor market from 2003 to 2005 in a bid to bring down a jobless toll that had surpassed five million. Mr. Scholz, then the party’s general secretary, became the public face of the changes.
Unemployment did gradually fall, but the program also helped create a sprawling low-wage sector and prompted many working-class voters to defect from the Social Democrats.
Understand Germany’s New Government
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The post-Merkel era begins. For the first time in 16 years, Germany will have a center-left government and a new chancellor, Olaf Scholz, whose job will be to fill the shoes of Angela Merkel. Here’s what to know about the new government:
Who is Olaf Scholz? A lifelong Social Democrat, Mr. Scholz, 63, has been a familiar face in German politics and served in two governments led by Ms. Merkel’s Christian Democratic Party, most recently as her finance minister. But he has also been something of a political chameleon.
An uncommon coalition. The new government led by Mr. Scholz brings together three parties — the Social Democrats, the environmentalist Greens and the pro-business Free Democrats. It is the first time since the 1950s that three partners have formed a government.
The governing deal. Despite their differences, the parties said they had found enough common ground to push forward with plans to beat back the pandemic, increase the minimum wage, address climate change and legalize marijuana.
The pandemic offers a crucial test. A spike in cases has thrust Germany into its worst crisis of the pandemic, vaulting the issue to the top of the coalition’s agenda. But in its first test, the incoming government sent mixed signals before the latest wave forced a retreat to tougher measures.
Foreign policy crises await. Rarely has a German leader come into office with so many burning crises. Mr. Scholz will have to deal with tensions on the Polish-Belarusian border, a Russian president mobilizing troops near Ukraine, a more confrontational China and a less dependable U.S.
Professor Sandel argues that it was around this time that center-left parties, including the Democrats of President Bill Clinton, embraced the market triumphalism of the right, became more closely identified with the values and interests of the well-educated and began losing touch with working-class voters.
Mr. Scholz, once a fiery young socialist who joined his party as a teenager, defended workers as a labor lawyer in the 1970s before gradually mellowing into a post-ideological centrist. Today he is considered to be to the right of much of the party’s base, not unlike Mr. Biden, with whom he is sometimes compared, even though, like Mr. Biden, he has demonstrated some liberal reflexes.
a three-party government with the progressive Greens and the libertarian Free Democrats. Their governing treaty calls for raising the minimum wage to 12 euros, or about $13.50, an hour, from €9.60 today — an instant pay rise for about 10 million people. Mr. Scholz has also promised to build 400,000 homes a year,100,000 more than was previously planned, and to guarantee stable pension levels.
More abstract, but equally important, is his promise of another “industrial revolution” that will aim to make Germany a manufacturing power for the carbon-neutral age and provide the economic bedrock for the welfare state of the future.
“We need to tell people two things,” Mr. Scholz said during the campaign. “First, that we need respect, we need good pay and proper recognition for work. And second, we have to ensure that there are good jobs in the future.”
the Socialist mayor of Paris, Anne Hidalgo, who recently announced her own long-shot presidential bid, has evoked the “respect” theme.
But slogans go only so far. The Social Democrats came in first in the splintered September vote in Germany but mustered only 26 percent of the total, a far cry from the 40 percent they recorded at the start of Mr. Schröder’s first term. Mr. Kühnert, the party’s general secretary, said that Mr. Scholz’s challenge was to show that the Social Democratic model is the right approach for the country and beyond.
“We hope that our election victory in Germany will send a signal for the revival of social democracy internationally,” Mr. Kühnert said. “We’re looking above all to the rest of Europe, because we need to strengthen the E.U. in the next years if we want to have anything to say in the world in coming years.”
STRALSUND, Germany — Only days before Germans cast their ballots for a new Parliament and with it a new government and leader, Chancellor Angela Merkel was on the campaign trail this week — further proof that her conservatives are in a perilous position.
Ms. Merkel, of course, is no longer a candidate. She is stepping down and had hoped to stay away from the race. But instead she spent Tuesday in her own district stumping for the struggling candidate for her Christian Democratic Union, Armin Laschet. She even quipped about her smaller-than-average shoe size, hoping to convince voters that those shoes are best filled by Mr. Laschet.
The Green party, the unexpected early leaders in the race, are in third place at the moment.
The Social Democrats are running one of their strongest election campaign in years, marked by clear messaging on progressive issues from increasing the minimum wage to creating more affordable housing. And their front-runner candidate, Olaf Scholz, has been selling himself as the best fit for Ms. Merkel’s shoes.
shot and killed a 20-year-old gas station attendant who refused the man service because he did not wear a mask.
Speaking to the several hundred people who had gathered late Tuesday on the wet cobblestones of the Old Market Square in this city on the Baltic Sea coast, which Ms. Merkel has represented since 1990, Mr. Laschet honored the victim, then chided the several dozen anti-vaccine demonstrators who had shown up to protest the government with shouts and whistles.
“We do not want this violence,” he said. But neither his condemnation nor his pledge to increase security elicited much applause. He also didn’t manage to silence the noise beyond the barriers.
The rally was meant to shore up support for Mr. Laschet, but for townspeople and tourists alike, it turned into an opportunity to catch a last glimpse of the woman whose outsize role in their country and in Europe has influenced their lives since November 2005.
Christine Braun, a member of the Christian Democrats in Stralsund, said that Mr. Laschet would be getting her vote, but he was not the reason she was standing in the driving rain on a chilly September night.
“I came to honor Ms. Merkel, our chancellor and representative,” she said, adding that throughout her 30 years representing the constituency, Ms. Merkel would visit regularly, attending meetings and engaging with the community. “She remained approachable and down-to-earth.”
Vilana Cassing and Tim Taugnitz, both students in their early 20s, were vacationing in Stralsund and saw the posters advertising the event and Ms. Merkel’s attendance. They decided to attend more out of curiosity to see the woman who had shaped their lives than out of political interest.
They described their political leanings as “leftist-Green,” saying they would vote on Sunday, but not for Mr. Laschet.
“I think it is good if the Christian Democrats go into opposition,” Mr. Taugnitz said.
That could happen. On Sunday, voters will go to the polls, though many may have already done so, with the pandemic resulting in an unusually high number of requests for mail-in ballots — a form of voting that has been around in Germany since 1957 and that organizers assure is safe.
Should the Social Democrats emerge as the strongest party, they would still need to find at least one partner to form a government. While that means that the roles could be reversed, with the Christian Democrats as the junior partners under Mr. Scholz, more likely is a center-left alliance led by the Social Democrats together with the Greens and the business friendly Free Democrats.
Mr. Laschet has been warning against the threat posed by such an alliance, seeking to paint the other parties as a danger to the prosperity that Germans have enjoyed under Ms. Merkel.
“It’s completely wrong what the S.P.D. and the Left and the Greens are planning,” Mr. Laschet told the crowd on Tuesday, referring to pledges to increase taxes on the country’s highest earners. “They should invest and create jobs.”
Ms. Merkel instead sought to praise Mr. Laschet and Georg Günther, who hopes to win the seat in Parliament that she is vacating after 30 years, for their achievements. She expressed confidence that both men would continue the course that she had set and urged her supporters to back them.
“Several times today I have reported my shoe size,” Ms. Merkel told the crowd in Stralsund. Nodding to Mr. Günther and smiling, she said that he could “manage” to fill her shoes — European size 38, or U.S. 7 and a half. Then she turned to Mr. Laschet and added, “he is the one who can do it,” at the chancellery.
Listening from the sidelines, Thilo Haberstroh, a native of the southwestern city of Karlsruhe who was in Stralsund on business and only happened on the rally by chance, said he wasn’t convinced that anyone in the running had what it takes to be the next chancellor of Germany.
“This was interesting, but none of them have really made an impression on me,” he said. “I still don’t know who I will get my vote on Sunday.”
A summer travel bonanza is exceeding expectations, helping airlines earn profits again and brightening the outlook for the rest of the year. It’s a welcome relief for a battered industry and a sign that the rebound that began this spring appears to be here to stay.
The economic upturn, aggressive cost-cutting and an enormous federal stimulus that paid many salaries have helped to improve the finances of the largest carriers, which took on vast amounts of debt and lost billions of dollars during the pandemic.
This month, consumer spending on airlines briefly exceeded 2019 levels on a weekly basis for the first time since the pandemic began, according to Facteus, a research firm that monitors millions of online payments. Ticket prices have rebounded, too: In June, fares were down only 1 percent from the same month in 2019, according to the Adobe Digital Economy Index, which is similarly based on website visits and transactions.
And on Sunday, the Transportation Security Administration screened more than 2.2 million travelers at its airport checkpoints, the most in one day since the start of the pandemic.
planned to hire hundreds of flight attendants and bring back thousands who volunteered for extended leaves during the pandemic.
increase its minimum wage to $15 an hour to retain and attract workers, while Delta is in the middle of hiring thousands of employees. United last month announced plans to buy 270 new planes in the coming years, the largest airplane order in its history and one that would create thousands of jobs nationwide.
Southwest on Thursday reported a profit of $348 million for the quarter that ended in June, its second profitable quarter since the pandemic began. American reported a $19 million profit over the same period, while Delta last week reported a $652 million profit, a pandemic first for each airline. United this week reported a loss, but projected a return to profitability in the third quarter as its business improved faster than forecast.
The financial turnaround has been buoyed by an infusion of $54 billion of federal aid to pay employee salaries over the past year and a half. Without those payments, none of the major airlines would have been able to report profits for the quarter that ended in June. The aid precludes the companies from paying dividends through September 2022.
Each airline offered a hopeful outlook for the current quarter. American projected that passenger capacity would be down only 15 to 20 percent from the third quarter of 2019, while United projected a 26 percent decline and Delta forecast a 28 to 30 percent drop. Southwest, which differs from the other three large carriers in that it operates few international flights, said it expected capacity to be comparable to the third quarter of 2019.
Daily Business Briefing
“We are just really excited about the momentum we’re seeing in the numbers,” Doug Parker, American’s chief executive, told analysts after the company delivered its earnings report.
The financial results and forecasts for the rest of the summer are the latest sign of strength in a comeback that has been building for months. But the airlines have vast amounts of debt to repay — American, the most indebted carrier, announced a plan on Thursday to pay down $15 billion by the end of 2025 — and the rebound hasn’t been free of setbacks.
recent poll from the Global Business Travel Association, an industry association. If other companies follow Apple’s lead in delaying a return to the office, though, the corporate travel recovery could be held back.
Delta said it expected domestic business trips to recover to about 60 percent of 2019 levels by September, up from 40 percent in June. Those figures roughly align with estimates from United.
“The demand is recovering even faster than we had hoped domestically,” Mr. Kirby of United said on Wednesday.
International travel has slowly started to recover, too, as more countries, particularly in Europe, open up to American travelers who can provide proof of vaccination or a negative coronavirus test. But airlines are lobbying the Biden administration to loosen restrictions in kind, which, they say, will allow the recovery to accelerate.
“I think the surge is coming, and just as we’ve seen it on the consumer side, we’re getting ready for it on the business side,” Mr. Bastian of Delta said last week. “Once you open businesses, offices, and you get international markets opened, I think it’s going to be a very good run over the next 12 to 24 months.”
Anxieties over a lag in hiring lifted on Friday as the government reported that employers added 850,000 workers in June, the largest monthly gain since last summer.
Wages jumped for the third month in a row, a sign that employers are trying to attract applicants with higher pay and that workers are gaining bargaining power.
Rising Covid-19 vaccination rates and a growing appetite for travel, dining out, celebrations and entertainment gave a particular boost to leisure and hospitality businesses. The biggest chunk of June’s gains — 343,000 — could be found there.
accelerated rate of early retirements means that some of those workers will never come back.
“Today there are more job openings than before the pandemic and fewer people in the labor force,” said Becky Frankiewicz, president of the staffing company ManpowerGroup North America. “The single defining challenge for employers is enticing American workers back to the work force.”
The report follows several promising economic developments this week. Consumer confidence, which surged in June, is at its highest point since the pandemic’s onset last year. Stocks closed out the first half of the year at record highs. And the Congressional Budget Office said Thursday that the economy was on track to recover all the jobs lost in the pandemic by the middle of next year.
But economists cautioned against trying to divine the complex currents crisscrossing the labor market from a single month’s data, particularly given how much the pandemic has disrupted employment patterns.
may reflect smaller-than-expected layoffs rather than big gains. Over a longer period, employment in both public and private education remains significantly below its prepandemic level.
remarks from the White House.
The June figures are unlikely to allay the concerns of small-business owners and managers who complain about the difficulty finding workers. Nearly half report that they cannot fill openings, according to a recent survey by the National Federation of Independent Business.
The competition for workers has pushed up wages. Average hourly earnings climbed 3.6 percent in the year through June and 0.3 percent over the month. Low-wage workers seem to be the biggest beneficiaries of the bump in pay.
Ms. Frankiewicz of ManpowerGroup said the rise of “superemployers” like Amazon and Walmart was making it even more difficult for small and medium-size businesses to attract workers. In the summer of 2019, the top 25 employers had 10 percent of the open jobs, she said, while “today 10 employers do.”
moved to end distribution of federal pandemic-related jobless benefits even though they are funded until September, arguing that the assistance — including a $300 weekly supplement — was discouraging people from returning to work.
The latest jobs report did not reflect the cutoff’s impact because the government surveys were completed before any states ended benefits.
Staffing firms said they had not seen a pickup in job searches or hiring in states that have since withdrawn from the federal jobless programs.
Indeed surveyed 5,000 people in and out of the labor force and found that child care responsibilities, health concerns, vaccination rates and a financial cushion — from savings or public assistance — had all affected the number looking for work. Many employers are desperate to hire, but only 10 percent of workers surveyed said they were urgently seeking a job.
And even among that group, 20 percent said they didn’t want to take a position immediately.
Aside from ever-present concerns about pay and benefits, workers are particularly interested in jobs that allow them to work remotely at least some of the time. In a survey of more than 1,200 people by the staffing company Randstad, roughly half said they preferred a flexible work arrangement that didn’t require them to be on site full time.
Some employers are getting creative with work arrangements in response, said Karen Fichuk, chief executive of Randstad North America. One employer changed the standard shift to match the bus schedule so employees could get to work more easily. Others adjusted hours to make it easier for parents with child care demands.
Health and safety concerns are also on the minds of workers whose jobs require face-to-face interactions, the survey found.
Black and Hispanic workers, who were disproportionately affected by the coronavirus and by job losses, are having trouble regaining their foothold. “The Black unemployment rate is still exceptionally high,” at 9.2 percent compared with 5.2 percent for white workers, said Michelle Holder, an economist at John Jay College in New York.
One factor in the elevated Black jobless rate is that the ranks of Black workers employed or seeking jobs grew sharply last month. But participation in the labor force remains lower than it was before the pandemic among all major racial and ethnic groups.
Professor Holder said some people were reluctant to rejoin the labor force because of the quality and the pay of the work available.
“We don’t have a shortage of people to work,” she said. “What we don’t have are decent jobs.”
Jeanna Smialek and Ben Casselman contributed reporting.
SOACHA, Colombia — Already, two of Gloria Vásquez’s children had dropped out of school during the pandemic, including her 8-year-old, Ximena, who had fallen so far behind that she struggled with the most basic arithmetic.
“One plus one?” Ms. Vásquez quizzed her daughter one afternoon.
“Four?” the little girl guessed helplessly.
Now, Ms. Vásquez, a 33-year-old single mother and motel housekeeper who had never made it past the fifth grade, told herself she couldn’t let a third child leave school.
“Where’s Maicol?” she asked her children, calling home one night during another long shift scrubbing floors. “Is he studying?”
have returned to the classroom, 100 million children in Latin America are still in full or partial distance learning — or, as in Maicol’s case, some distant approximation of it.
The consequences are alarming, officials and education experts say: With economies in the region pummeled by the pandemic and connections to the classroom so badly frayed, children in primary and secondary school are dropping out in large numbers, sometimes to work wherever they can.
1.8 million children and young people abandoned their educations this school year because of the pandemic or economic hardship, according to the national statistics agency.
Ecuador lost an estimated 90,000 primary and secondary school students. Peru says it lost 170,000. And officials worry that the real losses are far higher because countless children, like Maicol, are technically still enrolled but struggling to hang on. More than five million children in Brazil have had no access to education during the pandemic, a level not seen in more than 20 years, Unicef says.
Increased access to education was one of the great accomplishments of the last half century in Latin America, with enrollment soaring for girls, poor students and members of ethnic and racial minorities, lifting many toward the middle class. Now, an onslaught of dropouts threatens to peel back years of hard-won progress, sharpening inequality and possibly shaping the region for decades to come.
some of the world’s worst outbreaks, yet several South American nations are now experiencing their highest daily death tolls of the crisis, even after more than a year of relentless loss. For some governments, there is little end in sight.
But unless lockdowns end and students get back into the classroom soon, “many children may never return,” the World Bank warns. And “those who do go back to school will have lost months or even years of education.” Some analysts fear the region could be facing a generation of lost children, not unlike places that suffer years of war.
Even before the pandemic, graduating from high school in Ms. Vásquez’s neighborhood was no small feat.
She and her children live at the end of a dirt road, just beyond Bogotá, Colombia’s sprawling, mountain-flanked capital, a deeply unequal city in one of the most unequal regions in the world. Violence and crime are as common here as the ice cream cart that circles the block each afternoon. For some children, the pandemic has been yet another trauma in a seemingly endless succession.
Many parents in the neighborhood make their living as recyclers, traversing the city with wooden wheelbarrows hitched to their backs. And many of their children don’t have computers, internet or family members who can help with class work. Often there is one cellphone for the family, leaving students scrambling for any connection to school.
Ms. Vásquez dropped out at 14 to help raise her siblings, and it has been her greatest regret. The motel she cleans is far from home, sometimes forcing her to leave her children for more than a day — 24 hours for her shift, with at least four hours of commuting. Even so, she rarely makes the country’s monthly minimum wage.
She had hoped her children — Ximena, 8, Emanuel, 12, Maicol, 13, and Karen, 15 — whom she calls “the motor of my life,” would leave the neighborhood, if only they could get through this never-ending pandemic with their schooling intact.
“I’ve always said that we have been dealt a difficult hand,” but “they have a lot of desire to learn,” she said.
Before the virus arrived, her children attended public schools nearby, wearing the colorful uniforms typical for Colombian pupils. Karen wanted to be a doctor. Maicol, a performer. Emanuel, a police officer. Ximena was still deciding.
By late May, the two boys were still officially enrolled in school, but barely keeping up, trying to fill out the work sheets their teachers sent via WhatsApp each week. They have no computer, and it costs Ms. Vásquez 15 cents a page to print the assignments, some of which are dozens of pages long. Sometimes, she has the money. Sometimes not.
Both girls had dropped out altogether. Ximena lost her spot at school just before the pandemic last year because she had missed classes, a not-so uncommon occurrence in Colombia’s overburdened schools. Then, with administrators working from home, Ms. Vásquez said she couldn’t figure out how to get her daughter back in.
Karen said she had lost contact with her instructors when the country went into lockdown in March 2020. Now, she wanted to return, but her family had accidentally broken a tablet lent to her by the school. She was terrified that if she tried to re-enroll, she would be hit with a fine her mother had no money to pay.
The family was already reeling because Ms. Vásquez’s hours at the motel had been cut during the crisis. Now they were four months behind on rent.
Ms. Vásquez was particularly worried about Maicol, who struggled to make sense of work sheets about periodic tables and literary devices, each day more frustrating than the last.
Lately, when he wasn’t recycling, he’d go looking for scrap metal to sell. To him, the nights out with his uncle were a welcome reprieve, like a pirate’s adventure: meeting new people, searching for treasure — toys, shoes, food, money.
But Ms. Vásquez, who had forbidden these jaunts, grew incensed when she heard he was working. The more time Maicol spent with the recycling cart, she feared, the smaller his world would become.
She respected the people who gathered trash for a living. She’d done it when she was pregnant with Emanuel. But she didn’t want Maicol to be satisfied with that life. During her shifts at the motel, cleaning bathrooms, she imagined her children in the future, sitting behind computers, running businesses.
“‘Look,’ people would say, ‘those are Gloria’s kids,’” she said. “They don’t have to bear the same destiny as their mother.”
Over the last year, school began in earnest only after she came home from work. One afternoon, she pulled out a study guide from Emanuel’s teacher, and began dictating a spelling and grammar exercise.
“Once upon a time,” she read.
“Once upon a time,” wrote Emanuel, 12.
“There was a white and gray duck —”
“Gray?” he asked.
When it came to Maicol’s more advanced lessons, Ms. Vásquez was often lost herself. She didn’t know how to use email, much less calculate the area of a square or teach her son about planetary rotations.
“I try to help them with what I understand,” she said. “It’s not enough.”
Lately, she’d become consumed by the question of how her children would catch up when — or if? — they ever returned to class.
The full educational toll of the pandemic will not be known until governments bring children back to school, experts warn. Ms. Di Gropello, of the World Bank, said she feared that many more children, especially poorer ones without computers or internet connections, would abandon their educations once they realize how far behind they’ve fallen.
By mid-June, Colombia’s education ministry announced that all schools would return to in-person courses after a July vacation. Though the country is enduring a record number of daily deaths from the virus, officials have determined that the cost of staying closed is too great.
But as school principals scramble to prepare for the return, some wonder how many students and teachers will show up. At Carlos Albán Holguín, one of the schools in Ms. Vásquez’s neighborhood, the principal said some instructors were so afraid of infection that they had refused to come to the school to pick up the completed assignments their pupils had dropped off.
One recent morning, Karen woke before dawn, as she often does, to help her mother get ready for her shift at the motel. Since leaving school last year, Karen had increasingly taken on the role of parent, cooking and cleaning for the family, and trying to protect her siblings while their mother was at work.
At one point, the responsibility got to be so much that Karen ran away. Her flight lasted just a few hours, until Ms. Vásquez found her.
“I told my mother that she had to support me more,” Karen said. “That she couldn’t leave me alone, that I was an adolescent and I needed her help.”
In their shared bedroom, while Ms. Vásquez applied makeup, Karen packed her mother’s blue backpack, slipping in pink Crocs, a fanny pack, headphones and a change of clothes.
Ms. Vásquez had gone out to march one day, too, blowing a plastic horn in the crowd and calling on the authorities to guarantee what she called a “dignified education.”
But she hadn’t returned to the streets. If something happened to her at the marches, who would support her children?
“Do you want me to braid your hair?” Karen asked her mother.
At the door, she kissed Ms. Vásquez goodbye.
Then, after months of hardship, came a victory.
Ms. Vásquez received messages from Maicol’s and Emanuel’s teachers: Both schools would bring students back, in person, in just a few weeks. And she finally found a spot for Ximena, who had been out of school entirely for more than a year.
“A new start,” Ms. Vásquez said, giddy with excitement.
Karen’s future was less certain. She had worked up the courage to return the broken tablet. Administrators did not fine her — and she applied to a new school.
Now, she was waiting to hear if there was space for her, trying to push away the worry that her education was over.
“I’ve been told that education is everything, and without education there is nothing,” she said. “And, well, it’s true — I’ve seen it with my own eyes.”
Reporting was contributed by Sofía Villamil in Bogotá and Soacha, Colombia; José María León Cabrera in Quito, Ecuador; Miriam Castillo in Mexico City; Mitra Taj in Lima, Peru; and Ana Ionova in Rio de Janeiro.
BOGOTÁ, Colombia — Protests have rocked Colombia for three weeks, with thousands of people pouring into the streets of its major cities — and facing a crackdown by government security forces. More than 40 people, many of them protesters, are dead.
On Monday, Colombia’s president, Iván Duque, ordered the “maximum deployment” of the country’s military and police forces to clear roads blocked by protesters, a move he said would “allow all Colombians to regain mobility,” but that some feared would lead to more violence.
The fuse for the protests was a tax overhaul proposed by Mr. Duque, which many Colombians felt would have made getting by in an economy squeezed by the pandemic even harder.
But the outpouring quickly morphed into a widespread expression of anger over poverty and inequality — which have risen as the virus has spread — and over the violence with which the police have confronted the movement.
calls for the government to guarantee a minimum income, to prevent police violence and to withdraw a health reform plan that critics say does not do enough to fix systemic problems.
Mr. Duque’s popularity had dropped before the pandemic, and is now near its lowest point since his election in 2018, according to the polling firm Invamer.
ravaged populations and economies in the region.
many Colombians viewed the plan as an attack on their already difficult existences.
Even before the pandemic, many Colombians with full-time jobs struggled to make even the minimum wage of about $275 a month.
Helena Osorio, 24, for example, is a nurse who works nights and earns $13 per shift caring for Covid patients, barely enough for her and her younger brother to survive. This pushed her to attend recent protests.
The president’s tax proposal also came as coronavirus cases and deaths were rising in the country, leaving hundreds of desperate Colombians to wait for a bed at overloaded hospitals even as the vaccination campaign rollout has been slow.
longstanding frustrations to a boil.
Colombia is among the most unequal countries in the world. A report from the Organization for Economic Cooperation and Development in 2018 said that it would take 11 generations for a poor Colombian to approach the mean income in his or her society — the highest number of 30 countries examined.
Despite reductions in poverty in the decades before the pandemic, many Colombians, particularly the young, feel the engines of upward mobility are beyond their reach.
violence continues in many rural areas, fueling frustration.
As the protests have escalated, resulting in clashes between demonstrators and police, Mr. Duque’s government has frequently blamed the violence on armed groups it says have infiltrated the protests.
responded with force, sometimes firing bullets at peaceful protesters, according to New York Times interviews with witnesses. This has exacerbated anger.
At least 42 people are dead, according to Colombia’s Defensoría del Pueblo, a government agency that tracks alleged human rights violations. But Human Rights Watch and other organizations say that the death toll is likely higher.
The Defensoría says that it has received 168 reports of people who have disappeared amid the protests, and only some of them have been found.
In an interview, Mr. Duque recognized that some officers had been violent, but attributed the violence to a few bad actors, saying major change in the police force was not needed.
“There have been acts of abuse of force,” he said. But “just saying that there could be any possibility that the Colombian police will be seen as a systematic abuser of human rights — well, that will be not only unfair, unjust, but without any base, any ground.”
What about the protesters, have they engaged in violence as well?
Protesters have also blocked major roads, preventing food and other essential goods from getting through. Officials say this has hampered efforts to fight the coronavirus at a time when new cases and virus deaths are at near record highs.
The defense department says that hundreds of officers have been hurt, and one has been killed, while people associated with the protests have vandalized police stations and buses.
While tens of thousands have marched in the streets, not everyone supports the protests.
Jhon Henry Morales, 51, a taxi driver in Cali, said his city had been nearly paralyzed in recent days, with some protesters blocking the roads with tires.
He had not been able to work, he said, putting him behind on his bills. “Protest is legal,” he said. But, he said, “I also have rights as a Colombian citizen.”
Reporting was contributed by Sofía Villamil and Steven Grattan in Bogotá.
HONG KONG — The noodle shop was doing a brisk Friday evening business, with diners crowded at shared tables. Eni Lestari, a migrant domestic worker in Hong Kong, spotted a seat near another woman and hurried to claim it.
Suddenly, the woman stood, and, according to Ms. Lestari, declared that she would not sit near her.
She did not give a reason. But hours earlier, the Hong Kong government had ordered virtually all of the city’s 370,000 migrant domestic workers — mostly Southeast Asian women in an otherwise largely racially homogeneous city — to take coronavirus tests and vaccines. Officials said they were “high risk” for infection, because of their habit of “mingling” with other migrant workers.
“They don’t think about us as humans who also have a social life,” said Ms. Lestari, who came to Hong Kong from Indonesia 20 years ago. “The frustration and anger of the Hong Kong public during Covid-19 — now it’s directed at the domestic workers.”
exposed the plight of migrant and other low-paid workers, whose labor undergirds local economies but is often unrecognized or exploited. Hong Kong has one of the world’s highest densities of migrant domestic workers, who make up about 10 percent of the working population.
excludes migrant workers.
In the pandemic, government officials and employers have invoked public health to impose more restrictions.
Domestic workers — euphemistically called “helpers” — have described being barred from leaving their employers’ homes on their day off, in the name of preventing infection. Those who can leave say they are harassed by the police and passers-by. The government has repeatedly accused the workers of violating social distancing restrictions, though other groups, including expatriates and wealthy locals, have been at the heart of the city’s major outbreaks.
Officials singled out domestic workers with their first, and only, vaccination order. The requirement did not apply to the workers’ employers, with whom they are in daily contact.
is high across Hong Kong, Law Chi-kwong, the city’s labor secretary, said in a news conference that the workers were in a “different situation” than locals. If they did not want to get vaccinated, he added, “they can leave Hong Kong.”
Workers denounced the announcement as racist. Officials from the Philippines and Indonesia — Hong Kong’s primary sources of migrant labor — objected. A few days later, Carrie Lam, Hong Kong’s chief executive, withdrew the vaccination requirement, though she maintained the only consideration had been public health.
But the testing requirement remained — and last week, Mrs. Lam ordered a second round, even though the first had yielded just three positive cases.
“What is the scientific basis?” said Dolores Balladares, a Filipina worker and spokeswoman for Asian Migrants Coordinating Body, an advocacy group. “Are they not fed up with thinking that migrant domestic workers are virus carriers?”
proposed locking down workers on their day off. She did not propose any restrictions during the week, when they often buy groceries and run other errands.
Mr. Law, the labor secretary, rejected that proposal at the time, noting that the infection rate among domestic workers was half of the rate in the general public.
Maricel Jaime, a Filipina worker who has been in Hong Kong for six years, said she had come to expect constant supervision on Sundays, when most domestic workers are off. During Christmas, she and her friends were careful to gather in small groups and to maintain distance. Still, whenever they briefly got close — to pass around food, or to retrieve something from a bag — officers hurried over to chastise them, she said.
“The police are around us, always checking. Even if we are following the rules, the police are still hassling us,” Ms. Jaime said.
Puja Kapai, a law professor at the University of Hong Kong who studies ethnic minorities’ rights.
immediately denied that the rule was discriminatory. (He had, however, previously said that restricting access to restaurants by vaccination status could be discriminatory.)
Despite the attention that the pandemic has brought to the difficulties faced by migrant workers, Professor Kapai said she doubted that governments would embrace reform. Hong Kong’s economy has been battered by the outbreak, making pay raises for domestic workers unlikely, and few local residents have spoken out in the workers’ defense.
“I don’t think there is much of an incentive for the Hong Kong government to do anything differently,” she said.
Still, some workers are trying to create change.
Ms. Jaime, who is also a leader in a union for domestic workers, said she spends her Sundays trying to inform other workers of their rights — while complying with social distancing rules.
“I have fear to go outside because of Covid,” she said. “But I have so much fear that this kind of discrimination will get worse and worse.”