The pandemic put a halt to most vacation plans, and several hotels around the lake never opened their doors. Proximity to Switzerland, which had less stringent coronavirus rules, penalized towns on the Italian side, said Gian Maria Vincenzi, the president of the local hoteliers’ association.

The cable car accident “is a tragedy within the tragedy of Covid, which nearly wiped out work,” he said.

Antonio Zacchera, whose family owns four hotels on Lago Maggiore, said that last year, two remained shuttered.

“About a quarter of our clients are Americans, and the fact that we were dependent on foreigners used to be an advantage,” he said. But with pandemic-induced travel restrictions, “it was a disadvantage this round.”

Like other hoteliers in the area, Mr. Zacchera made rooms available to the families of the cable-car victims. “Our first thoughts are with them,” he said.

The cable car was popular with tourists, but also with locals, who would ride to the top to get to the ski schools in winter, or just for the view. “You never thought anything bad could happen, until it does, and it’s a disaster,” said Alberto De Martini, the owner of the Enoteca Da Giannino in Stresa’s central square, as he sanitized his restaurant’s tables and chairs.

On Monday, the city commemorated the dead, ringing bells and shuttering stores for 14 minutes, one for each victim. Massimo Colla, the owner of the wine bar and bistro Al Buscion, said he kept it closed for the entire day. “When tragedy happens close to home, you feel it intensely,” he said. “It’s going to take time for the city to get over this.”

Father Villa, the priest, said that he had gathered the faithful in prayer soon after the crash and held other services on Monday. With the city, he has planned a commemorative mass on Wednesday, for the emergency workers and others who combed the mountainside searching, mostly in vain, for survivors among the dead. He said that 14 candles would be lit during the service and the victims would be named and remembered, one by one.

Marcella Severino, Stresa’s mayor of just eight months, said she was looking for a permanent way to commemorate the victims. “May 23 will be our September 11,” she said in an emotional interview in her office.

“Though citizens were in shock,” she said that locals had stepped up as best they could. Civil protection volunteers immediately arrived on the scene, along with the emergency workers. Hotel owners took in victims’ families, taxi drivers transported people without charge and local health authorities had provided psychologists.

“People come to Stresa because they feel safe,” Ms. Severino said — the town is small and tight-knit, with little crime. “Obviously, for the families of the victims, Stresa will become a nefarious name,” she said. “But I hope that they will remember how the city tried to be close to them.”

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Italian Cable Car Tragedy Shakes a Town Already Wounded by the Pandemic

STRESA, Italy — The sun shone brightly Sunday on Lago Maggiore, a spectacular alpine lake that traverses the Italian-Swiss border. Fabrizio Bertoletti, the owner of a small hotel with a restaurant perched atop Mottarone mountain, was feeling upbeat.

After months of off-and-on coronavirus restrictions, restaurants and hotels here were finally starting to open. Indoor dining is still banned but, he said, “it was a beautiful day and people weren’t going to complain even if they had to eat outside.”

On a terrace with breathtaking views of the lake and the mountains that cradle it, Mr. Bertoletti’s restaurant can seat about 70, and it was completely booked. The hotel and restaurant, aptly named “Eden,” sit just a few feet from the upper station of a cable car that links the summit to the lakeside town of Stresa, a popular vacation destination almost 5,000 feet below.

“We were feeling relieved, there was a sense of re-beginning. And then … ” Mr. Bertoletti’s voice trailed off.

a cable car carrying 15 passengers plunged to the ground. All but one died. The sole survivor, 5-year-old Eitan Biran, lost both of his parents, his 2-year-old brother and two great-grandparents.

“All the seasons of life were in that cabin,” said the Reverend Gian Luca Villa, Stresa’s parish priest.

It is an incomprehensible loss for the victims’ families, but people here cannot help noting that it is also another in a series of blows, stretching back more than a year, for a tourism-dependent area that has suffered greatly from the pandemic.

Borromeo family, and an annual music festival in the fall.

The lake, more than 30 miles long, lies on the boundary between the regions of Piedmont and Lombardy, making it a favorite getaway for people from Milan and Turin, and it also draws many foreigners. The tourist season normally begins at Easter and lasts well into autumn, luring visitors with mild temperatures and colors of leaf-turning brilliance.

But last year, in March and April, Lombardy became the first part of Europe to be hit in full force by the new virus, which killed tens of thousands of people here.

The pandemic put a halt to most vacation plans, and several hotels around the lake never opened their doors. Proximity to Switzerland, which had less stringent coronavirus rules, penalized towns on the Italian side, said Gian Maria Vincenzi, the president of the local hoteliers’ association.

The cable car accident “is a tragedy within the tragedy of Covid, which nearly wiped out work,” he said.

Antonio Zacchera, whose family owns four hotels on Lago Maggiore, said that last year, two remained shuttered.

“About a quarter of our clients are Americans, and the fact that we were dependent on foreigners used to be an advantage,” he said. But with pandemic-induced travel restrictions, “it was a disadvantage this round.”

Like other hoteliers in the area, Mr. Zacchera made rooms available to the families of the cable-car victims. “Our first thoughts are with them,” he said.

The cable car was popular with tourists, but also with locals, who would ride to the top to get to the ski schools in winter, or just for the view. “You never thought anything bad could happen, until it does, and it’s a disaster,” said Alberto De Martini, the owner of the Enoteca Da Giannino in Stresa’s central square, as he sanitized his restaurant’s tables and chairs.

On Monday, the city commemorated the dead, ringing bells and shuttering stores for 14 minutes, one for each victim. Massimo Colla, the owner of the wine bar and bistro Al Buscion, said he kept it closed for the entire day. “When tragedy happens close to home, you feel it intensely,” he said. “It’s going to take time for the city to get over this.”

Father Villa, the priest, said that he had gathered the faithful in prayer soon after the crash and held other services on Monday. With the city, he has planned a commemorative mass on Wednesday, for the emergency workers and others who combed the mountainside searching, mostly in vain, for survivors among the dead. He said that 14 candles would be lit during the service and the victims would be named and remembered, one by one.

Marcella Severino, Stresa’s mayor of just eight months, said she was looking for a permanent way to commemorate the victims. “May 23 will be our September 11,” she said in an emotional interview in her office.

“Though citizens were in shock,” she said that locals had stepped up as best they could. Civil protection volunteers immediately arrived on the scene, along with the emergency workers. Hotel owners took in victims’ families, taxi drivers transported people without charge and local health authorities had provided psychologists.

“People come to Stresa because they feel safe,” Ms. Severino said — the town is small and tight-knit, with little crime. “Obviously, for the families of the victims, Stresa will become a nefarious name,” she said. “But I hope that they will remember how the city tried to be close to them.”

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Cable and Brake Failure Caused Cable Car Crash in Italy, Investigators Say

The crash of a cable car near picturesque Lake Maggiore in northern Italy, killing 14 people, occurred after a cable snapped and an emergency brake failed, investigators said Monday.

The cable car had almost reached the end station on Mottarone mountain, a nearly 5,000-foot peak, on Sunday afternoon when it suddenly started sliding backward. It slid for hundreds of meters at a height of nearly 40 feet, hitting a pillar and plunging to the ground. There was only one survivor, a five-year-old boy.

Hikers and local residents said they heard a hissing sound, presumably when the cable snapped and twisted through the air, and then a loud bang.

“A cable broke and the car slid toward the valley without it being stopped by the braking system,” Olimpia Bossi, the lead prosecutor in the nearby city of Verbania, said in a phone interview. “We are trying to determine why this happened and what broke first.”

Twitter on Monday. “Be strong, Eitan. Italy’s firemen are all with you.”

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