many dry months before touring and live events return at anything like prepandemic levels.

The grant program also offers help for Broadway theaters, performing arts centers and even zoos, which share many of the same economic struggles.

The Pablo Center at the Confluence, in Eau Claire, Wis., for example, was able to raise about $1 million from donations and grants during the pandemic, yet is still $1.2 million short on its annual fixed operating expenses, said Jason Jon Anderson, its executive director.

“By the time we open again, October 2021 at the earliest, we will have been shuttered longer than we had been open,” he added. (The center opened in 2018, at a cost of $60 million.)

The thousands of small clubs that dot the national concert map lack access to major donors and, in many cases, have been surviving on fumes for months.

Stephen Chilton, the owner of the 300-capacity Rebel Lounge in Phoenix, said he had taken out “a few hundred thousand” in loans to keep the club afloat. In October, it reopened with a pop-up coffee shop inside, and the club hosts some events, like trivia contests and open mic shows.

“We’re losing a lot less than we were losing when we were completely closed,” Mr. Chilton said, “but it’s not making up for the lost revenue from doing events.”

The Rebel Lounge hopes that a grant will help it survive until it can bring back a full complement of concerts. And if its application is not accepted?

“There is no Plan B,” Mr. Chilton said.

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Yellen Pushes for Global Minimum Tax Rate on Companies: Live Updates

The New York Times found. Some corporations are reopening offices in the spring, and many are saying they will remain flexible, staging returns over several months and planning to allow some workers to continue to work from home. As nerve-racking as it was last year to be abruptly torn from their desks, many people find the prospect of returning distressing.

Here is what some of the country’s biggest companies are telling their workers.

IBM, which employs about 346,000 people, hasn’t set a strict timeline for when its U.S. workers will return to the office. It expects about 80 percent of its employees to work with some combination of remote and office schedules, depending largely on role.

The bank, which has more than 20,000 office employees in New York City, has told employees that the five-day office workweek is a relic. The bank is considering a rotational work model, meaning employees would rotate between working remotely and in the office.

The consulting firm, which has about 284,000 employees, is set to open one office in each of its major cities in May, and all of its offices in September. Even when the offices are formally reopened, PwC will allow some workers, depending on their job, to work remotely at least part time.

Most of Walmart’s 1.5 million employees work at the retail giant’s stores, and a vast number have continued to go in to their workplace throughout the pandemic. It said on March 12 that it would start bringing workers back at its Bentonville, Ark., office campus no earlier than July. Its global technology employees will continue to work virtually “for the long term.”

At Wells Fargo, 60,000 employees have worked at bank branches and other facilities during the pandemic, but 200,000 more have worked remotely. The company told its staff in a memo last month that it had set a Sept. 6 return-to-office target and was “optimistic” that conditions surrounding Covid-19 vaccinations and case levels would allow it to keep it.

GameStop said it would sell additional stock, up to 3.5 million shares, to finance its move online retailing and to support its finances.
Credit…Carlo Allegri/Reuters
Shaundell Newsome of Small Business for America’s Future said changes were needed throughout the banking industry to improve outcomes for Black owners.
Credit…Bridget Bennett for The New York Times

The government’s central small business relief effort, the Paycheck Protection Program, has made $734 billion in forgivable loans to nearly seven million businesses. But minority-owned businesses were disproportionately underserved by the program, a New York Times analysis found.

“The focus at the outset was on speed, and it came at the expense of equity,” said Ashley Harrington, the federal advocacy director at the Center for Responsible Lending.

The aid program’s rules were mostly written on the fly, and reaching harder-to-serve businesses was an afterthought. Structural barriers and complicated, shifting requirements contributed to a skewed outcome, The New York Times’s Stacy Cowley reports.

In the program’s final weeks — it is scheduled to stop taking applications on May 31 — President Biden’s administration has tried to alter its trajectory with rule changes intended to funnel more money toward businesses led by women and minorities. But those revisions have run into their own obstacles, including the speed with which they were rushed through. Lenders, caught off guard, have struggled to carry them out.

“Historically, access to capital has been the leading concern of women- and minority-owned businesses to survive, and during this pandemic it has been no different,” Jenell Ross, who owns an auto dealership, told a House committee.

The United States is particularly important to the world economy because it has long spent more than it sells.
Credit…Scott McIntyre for The New York Times

The United States and its record-setting stimulus spending could help haul a weakened Europe and struggling developing countries out of their own economic morass.

American buyers are spurring demand for German cars, Australian wine, Mexican auto parts and French fashions. And many Americans have spent their stimulus checks on video game consoles, exercise bicycles or other products made in China.

The United States’ comparatively fast recovery involved a little bit of luck — new variants of the virus have just begun to push domestic infections higher — and a large policy response, including more than $5 trillion in debt-fueled pandemic relief, The New York Times’s Jeanna Smialek and Jack Ewing report.

“When the U.S. economy is strong, that strength tends to support global activity as well,” said Jerome H. Powell, the chair of the Federal Reserve.

But some hazards lurk. The slow pace of the European Union’s vaccination campaign will probably hurt its economy. Poorer and smaller countries, facing severely limited vaccine supplies and fewer resources to support government spending, are likely to struggle to stage an economic turnaround even if the U.S. recovery increases demand for their exports.

Chocolate is Britain’s second-largest food and drink export, after whiskey.
Credit…Tom Jamieson for The New York Times

Small British chocolate makers emphasizing ethically sourced ingredients and bespoke batches became big sellers in Europe in recent years but have been nearly impossible to find there since January, David Segal reports for The New York Times.

“We have customers complain to us all the time, ‘Why can’t I buy my favorite British chocolate?’” said Hishem Ferjani, the founder of Choco Dealer in Bonn, Germany, which supplies grocery stores and sells through its own website. “We have store owners with empty shelves.”

“We have to explain, it’s not our fault, it’s not the fault of the producer. It’s Brexit,” he said.

Chocolate is Britain’s No. 2 food and drink export, after whiskey, according to the Food and Drink Federation. Chocolate exports to all countries hit $1.1 billion last year, and Europe accounts for about 70 percent of those sales. In January, exports of British chocolate to Europe fell 68 percent compared with the same period the year before.

The trade deal struck late last year with the European Union has not saved British companies from a maddening, unpredictable array of time-consuming, morale-sapping procedures and from stacks of paperwork that have turned exporting to the E.U. into a sort of black-box mystery. Goods go in and there is no telling when they will come out.

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Minority Entrepreneurs Struggled to Get Small-Business Relief Loans

Of the 1,300 Paycheck Protection Program loans that Southern Bancorp made last year, many went to customers who had been turned away by larger banks, Mr. Williams said.

In a recent Federal Reserve survey, nearly 80 percent of small-business owners who are Black or of Asian descent said their companies were in weak financial shape, compared with 54 percent of white business owners. And Black owners face unique challenges. While owners from all other demographics told the Fed that their main problem at the moment was low customer demand, Black respondents cited a different top challenge: access to credit.

When Jenell Ross, who runs an auto dealership in Ohio, sought a Paycheck Protection Program loan, her longtime bank told her to look elsewhere — a message that large banks like Bank of America, Citi, JPMorgan Chase and Wells Fargo delivered to many of their customers in the program’s frenzied early days.

Days later, she obtained a loan from Huntington Bank, a regional lender, but the experience stung.

“Historically, access to capital has been the leading concern of women- and minority-owned businesses to survive, and during this pandemic it has been no different,” Ms. Ross, who is Black, told a House committee last year.

Community lenders and aid organizations took a shoe-leather approach to filling the gaps.

Last year, the American Business Immigration Coalition, an advocacy group, worked with local nonprofits to create a “community navigator” program that sent outreach workers to Black, minority and rural businesses in Florida, Illinois, South Carolina and Texas. They plowed through roadblocks, Whac-a-Mole-style.

Language barriers were common. Many business owners had never sought a bank loan before. Several didn’t have an email address and needed help creating one. Some hadn’t filed taxes; the coalition hired two accountants to help people sort out their financials.

“Our folks literally went door to door and walked people through the process,” said Rebecca Shi, the group’s executive director. “It’s time-consuming.”

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Google Aims to Be the Anti-Amazon of E-Commerce. It Has a Long Way to Go.

OAKLAND, Calif. — Google tried to copy Amazon’s playbook to become the shopping hub of the internet, with little success. Now it is trying something different: the anti-Amazon strategy.

Google is trying to present itself as a cheaper and less restrictive option for independent sellers. And it is focused on driving traffic to sellers’ sites, not selling its own version of products, as Amazon does.

In the last year, Google eliminated fees for merchants and allowed sellers to list their wares in its search results for free. It is also trying to make it easier for small, independent shops to upload their inventory of products to appear in search results and buy ads on Google by teaming up with Shopify, which powers online stores for 1.7 million merchants who sell directly to consumers.

But like Google’s many attempts during its two-decade quest to compete with Amazon, this one shows little sign of working. Google has nothing as alluring as the $295 billion that passed through Amazon’s third-party marketplace in 2020. The amount of goods people buy on Google is “very small” by comparison — probably around $1 billion, said Juozas Kaziukenas, the founder of Marketplace Pulse, a research company.

grew 30 percent to $17.6 billion in 2020, trailing only Google and Facebook in the United States.

But as the pandemic has forced many stores to go online, it has created a new opening for Google to woo sellers who feel uneasy about building their businesses on Amazon.

Christina Stang, 33, opened Fritzy’s Roller Skate Shop near Pacific Beach in San Diego last March. Shelter-in-place orders forced her to set up an online storefront on Shopify.

She got lucky. She was sitting on a huge supply of skates when demand surged as skating videos became popular on TikTok during the pandemic.

the pressure to spend more to succeed. Merchants on Amazon do not have a direct relationship with their customers, limiting their ability to communicate with them and to generate future business. And because everything is contained within the Amazon world, it is harder to create a unique look and feel that express a brand’s identity the way companies can on their own websites.

piloting its own same-day delivery service, but it shuttered the project as costs ballooned. It tried to forge partnerships with traditional retail giants, only to see the alliances wilt from a lack of sales. It built its own marketplace to make it easier for shoppers to buy the things they find on Google, but was not able to break consumers from their Amazon habit.

Last year, Google brought in Bill Ready, a former chief operating officer at PayPal, to fill a new senior position and spearhead an overhaul of its shopping strategy.

Around the time of his hiring, Sundar Pichai, Google’s chief executive, warned senior executives that the new approach could mean a short-term crimp in advertising revenue, according to two people familiar with the conversations, who requested anonymity because they were not allowed to discuss them publicly. He asked teams to support the e-commerce push because it was a company priority.

When the pandemic spurred huge demand for online shopping, Google eliminated fees, allowing retailers to list products for free and walking back a 2012 decision to allow only advertisers to display goods on its shopping site.

Three months after hiring Mr. Ready, Google said the free listings would show up on its main search results. Then Google said customers could buy products directly from merchants on Google with no commissions. It also said Google would open its platform to third parties like Shopify and PayPal so that sellers could continue to use their existing tools to manage inventory and orders and processing payments.

flocked to the software platform during the pandemic. About 9 percent of U.S. online shopping sales took place on storefronts powered by Shopify as of October, according to research firm eMarketer. That was up from 6 percent the prior year and second only to Amazon’s share of 37 percent.

Harley Finkelstein, Shopify’s president, said Google and Shopify were developing new ways for merchants to sell through Google services, such as experiments to allow customers to buy items directly on YouTube and to display what products stores are carrying in Google Maps.

Mr. Ready walked a fine line when it came to Amazon, which is a big buyer of ads on Google, but he made it clear he believed Amazon’s dominance in e-commerce posed a threat to other merchants.

“Nobody wants to live in a world where there is only one place to buy something, and retailers don’t want to be dependent on gatekeepers,” he said in an interview.

Google said it had increased the number of sellers appearing in its results by 80 percent in 2020, with the most significant growth coming from small and midsize businesses. And existing retailers are listing more products.

Overstock.com, a seller of discount furniture and home bedding, said it had paid to list products on Google in the past. But now that listings are free, Overstock is adding low-margin products, too.

“When all shopping starts and stops at Amazon, that’s bad for the industry,” said Jonathan E. Johnson, Overstock’s chief executive. “It’s nice to have another 800-pound tech gorilla in this space.”

BACtrack, a maker of breathalyzers, has more than doubled its advertising spending on Amazon in the last two years because that is where the customers are, it said, while it has spent 6 percent less advertising its products on Google.

“It seems like more and more people are skipping Google and going straight to Amazon,” said Keith Nothacker, the chief executive of BACtrack.

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Jobless Claims Fall to Lowest Point in the Pandemic: Live Updates

Initial claims for state unemployment benefits fell last week to 657,000, a decrease of 100,000 from the previous week, the Labor Department reported Thursday. It was the lowest weekly level of initial state claims since the pandemic upended the economy a year ago.

On a seasonally adjusted basis, new state claims totaled 684,000.

In addition, there were 242,000 new claims for Pandemic Unemployment Assistance, a federal program covering freelancers, part-timers and others who do not routinely qualify for state benefits, a decrease of 43,000.

Unemployment claims have been at historically high levels for the past year, partly because some workers have been laid off more than once.

“The labor market will benefit from a reopening, but it will take time for a complete recovery,” said Rubeela Farooqi, chief U.S. economist for High Frequency Economics. “The economy is doing well, but the job market is still far away from where it needs to be.”

Although the pace of vaccinations, as well as passage of a $1.9 trillion relief package this month, has lifted economists’ expectations for growth, the labor market has lagged behind other measures of recovery.

Still, the easing of restrictions on indoor dining areas, health clubs, movie theaters and other gathering places offers hope for the millions of workers who were let go in the last 12 months. And the $1,400 checks going to most Americans as part of the relief bill should help spending perk up in the weeks ahead.

Diane Swonk, chief economist at the accounting firm Grant Thornton, said she hoped for consistent employment gains but her optimism was tempered by concern about the longer-term displacement of workers by the pandemic.

“We’ve passed the point where you can just flip a switch and the lights come back on,” she said. “We need to see a sustained increase in hiring, which I think we will see, but the concern is that it won’t be so robust. It takes longer to ramp up than it does to shut down.”

Most of United’s new flights will connect cities in the Midwest to tourist destinations.
Credit…Sebastian Hidalgo for The New York Times

United Airlines plans to add more than two dozen new flights starting Memorial Day weekend, the latest sign that demand for leisure travel is picking up as the national vaccination rate moves higher.

Most of the new flights will connect cities in the Midwest to tourist destinations, such as Charleston, Hilton Head and Myrtle Beach in South Carolina; Portland, Maine; Savannah, Ga.; and Pensacola, Fla. United also said it planned to offer more flights to Mexico, the Caribbean, Central America and South America in May than it did during the same month in 2019.

The airline has seen ticket sales rise in recent weeks, according to Ankit Gupta, United’s vice president of domestic network planning and scheduling. Customers are booking tickets further out, too, he said, suggesting growing confidence in travel.

“Over the past 12 months, this is the first time we are really feeling more bullish,” Mr. Gupta said.

Airports have been consistently busier in recent weeks than at any point since the coronavirus pandemic brought travel to a standstill a year ago. Well over one million people were screened at airport security checkpoints each day over the past two weeks, according to the Transportation Security Administration, although the number of screenings is down more than 40 percent compared with the same period in 2019.

Most of the new United flights will be offered between Memorial Day weekend and Labor Day weekend aboard the airline’s regional jets, which have 50 seats. The airline said it would also add new flights between Houston and Kalispell, Mont.; Washington and Bozeman, Mont.; Chicago and Nantucket, Mass.; and Orange County, Calif., and Honolulu.

All told, United said it planned to operate about 58 percent as many domestic flights this May as it did in May 2019 and 46 percent as many international flights. Most of the demand for international travel has been focused on warm beach destinations that have less-stringent travel restrictions.

“That is one of the strongest demand regions in the world right now,” Mr. Gupta said. “A lot of the leisure traffic has sort of shifted to those places and it’s actually seen a boom in bookings.”

Delta Air Lines issued a similar update last week, announcing more than 20 nonstop summer flights to mountain, beach and vacation destinations. Both airlines have said in recent weeks that they have made substantial progress toward reducing how much money they are losing every day.

“Institutions that focus on diversity and do it well are the successful institutions in our society,” said Jerome Powell, the Federal Reserve chair.
Credit…Mandel Ngan/Agence France-Presse — Getty Images

Jerome H. Powell, the Federal Reserve chair, said on Thursday that the central bank was trying to make its economic employee base more racially diverse and he was not satisfied with its progress toward that goal so far.

“It’s very frustrating, because we have had for many years a strong focus on recruiting a more diverse cadre of economists,” Mr. Powell said while speaking on NPR’s “Morning Edition,” after being asked about a New York Times story on the Fed’s lack of Black economists. “We’re not at all satisfied with the results.”

Only two of the 417 economists, or 0.5 percent, at the Fed’s board in Washington were Black, according to data the Fed provided to The Times earlier this year. By comparison, Black people make up 13 percent of the country’s population and 3 to 4 percent of the U.S. citizens and permanent residents who graduate as Ph.D. economists each year.

Across the entire Fed system — including the Board of Governors and the 12 regional banks — 1.3 percent of economists identified as Black. The Fed has been making efforts to hire more broadly, Mr. Powell said, including by working with historically Black colleges.

“It’s a very high priority,” Mr. Powell said of hiring more diversely. “Institutions that focus on diversity and do it well are the successful institutions in our society.”

The Fed chair was also asked about how he would rate the central bank’s sweeping efforts to rescue the economy as markets melted down at the start of the coronavirus outbreak last year. In addition to cutting its policy interest rate to near zero and rolling out an enormous bond-buying program, the Fed set up a series of emergency lending programs to funnel credit to the economy.

Rolled out over a frantic few weeks, the programs included ones that the Fed had never tried before to backstop corporate bond and private company loan markets.

“I liken it to Dunkirk,” Mr. Powell said, referring to the rapid evacuation of British and Allied forces from France in World War II. “Just get in the boats and go.”

Despite the speed of the decision-making, Mr. Powell said that he looked back on the results as positive.

“Overall, it was a very successful program,” he said. “It served its purpose in staving off what could have been far worse outcomes.”

Esther George, the president of the Federal Reserve Bank of Kansas City, said she expected inflation to “firm,” given time.
Credit…Ann Saphir/Reuters

Esther George, the president of the Federal Reserve Bank of Kansas City, says that although the outlook for growth has improved as vaccinations increase and the government rolls out relief packages, the path of the pandemic remains a major question hanging over the U.S. and global economies.

“We’re not out of this yet,” Ms. George said in an interview on Wednesday. “It’s hard to know what the dynamics will be on the other side.”

Ms. George said she was focused on labor force participation as a sign of the job market’s strength more than the headline unemployment rate, which has fallen to 6.2 percent from a 14.8 percent peak but misses many people who aren’t looking for new jobs after losing theirs during the pandemic. Participation, the share of people working or looking, remains a hefty two percentage points below its prepandemic levels.

“That might be the thing I really watch in the coming months,” she said.

Ms. George expects inflation to “firm,” but that the process is likely to take a while, she said, and it is “too soon to say” whether it will end with a more meaningful rise. Some prominent economists have begun to warn that prices, which have been low for decades, could rise rapidly as the government spends big and the Fed keeps rates at rock bottom to support the economic recovery.

“Wages are a very telling factor in a story about inflation,” Ms. George said.

Many economists look for faster growth in compensation as a signal that inflation is sustainable, not just driven by short-lived supply constraints or temporary quirks in the data.

Ms. George’s colleagues, including Jerome H. Powell, the Fed chair, have been clear that they expect prices to move higher this year but will not necessarily see that as an achievement of their inflation goal. The Fed redefined its target last year and now aims for 2 percent annual price gains, on average, over time.

Ms. George did not venture a guess of when the Fed will hit its three criteria for raising interest rates: full employment, 2 percent realized price gains and the expectation of higher inflation for some time. Some Fed officials expect to raise rates next year or in 2023, but most of them expect the initial increase to come even later.

Dan Gilbert, the chief executive of Quicken Loans, which has been based in Detroit since 2010.
Credit…Tony Dejak/Associated Press

Dan Gilbert, the Quicken Loans founder, has spent more than a decade putting billions into downtown Detroit. Now he’s broadening his scope.

The Gilbert Family Foundation and the Rocket Community Fund, the philanthropic arm of Quicken Loans’ Rocket Mortgage company, announced on Thursday a $500 million investment in Metro Detroit, to be spent over the next 10 years. The first $15 million will be put toward paying off property tax debt of low-income homeowners who qualified for Detroit’s Pay As You Stay initiative.

Quicken Loans has been based in Detroit since 2010, and Mr. Gilbert and his real estate firm, Bedrock, have spent billions buying and redeveloping properties there. Those efforts have been praised for revitalizing a downtown area of roughly seven square miles, but also criticized by some who contend they did not do enough to help those who live in the rest of the city.

“We feel like we’ve made Detroit into a tech boomtown,” said Mr. Gilbert. But he acknowledged that some may have felt left behind. “This can bridge that,” he said.

Mr. Gilbert added that his focus outside of Detroit’s city center stems from his work on President Barack Obama’s Blight Removal Task Force in 2014 as the city was emerging from bankruptcy. “Property taxes was the No. 1 issue that was causing the blight foreclosures,” he said.

Detroit’s housing crisis dates to “racial covenants” in the 1920s. In the mid-2000s, the city became a center of risky lending that defined the financial crisis, with subprime lending accounting for three-fourths of the mortgages in the city. (Quicken Loans settled a lawsuit with the Justice Department for its own lending practices during that time, but admitted no wrongdoing.)

The economic crisis that followed toppled a city already grappling with a dwindling population and shrinking revenue. Those who paid for the recovery were largely low-income housing owners — in many cases Black — whom the city was also accused of overtaxing. Poverty rates ascended and city services deteriorated as a result.

The investment announced on Thursday is an effort to address the lingering effects of the crisis. Twenty thousand families qualify for the tax-relief program, said Mr. Gilbert’s wife, Jennifer, who founded the Gilbert Family Foundation with her husband.

“By preserving that wealth, we also preserve opportunities for intergenerational wealth transfer,” she said. “The stability of the home allows for people to then focus on other economic opportunities that allow them to thrive.”

After the first $15 million of the initiative is spent paying back taxes of low-income homeowners, the remaining funds will be focused on, among other things, home repair and narrowing the digital divide.

The community will be vital for input, including those who qualify for the initial tax relief. “We can learn a lot about where we want to invest next and how best we can positively impact them and their lives,” Ms. Gilbert said.

A Nike store in Beijing on Thursday. Nike shares fell in premarket trading after it was criticized on Chinese social media over a statement it made about reports of forced labor in Xinjiang.
Credit…Greg Baker/Agence France-Presse — Getty Images

U.S. stock futures dipped on Thursday even as the latest weekly data on state unemployment claims showed that they fell to their lowest level since the start of the pandemic.

Initial claims for unemployment benefits fell last week to 657,000, a decrease of 100,000 from the previous week, the Labor Department reported Thursday. On a seasonally adjusted basis, new state claims totaled 684,000. Economists have been expecting the numbers to fall as the vaccine rollout continues and the effects of the $1.9 trillion stimulus package emerge.

European stocks were lower. The Stoxx Europe 600 index was down 0.8 percent and the FTSE 100 in Britain fell 1 percent.

“We are here to help our small businesses, and that is why I’m proud to more than triple the amount of funding they can access,” said Isabella Casillas Guzman, the Small Business Administration’s administrator.
Credit…Anna Moneymaker for The New York Times

Companies harmed by the coronavirus pandemic can soon borrow up to $500,000 through the Small Business Administration’s emergency lending program, raising a cap that has frustrated many applicants.

“The pandemic has lasted longer than expected,” Isabella Casillas Guzman, the agency’s administrator, said on Wednesday. “We are here to help our small businesses, and that is why I’m proud to more than triple the amount of funding they can access.”

The change to the Economic Injury Disaster Loan program — known as EIDL and pronounced as idle — will take effect the week of April 6. Those who have already received loans but might now qualify for more money will be contacted and offered the opportunity to apply for an increase, the agency said.

The Small Business Administration has approved $200 billion in disaster loans to 3.8 million borrowers since the program began last year. Unlike the forgivable loans made through the larger and more prominent Paycheck Protection Program, the disaster loans must be paid back. But they carry a low interest rate and a long repayment term.

Normally, the decades-old disaster program makes loans of up to $2 million, and in the early days of the pandemic, the agency gave some applicants as much as $900,000. But it soon capped loans at $150,000 because it feared exhausting the available funding. That limit — which the agency did not tell borrowers about for months — angered applicants who needed more capital to keep their struggling ventures alive.

The agency has $270 billion left to lend through the pandemic relief program, James Rivera, the head of the agency’s Office of Disaster Assistance, told senators at a hearing on Wednesday.

Jane Fraser in 2019. “The blurring of lines between home and work and the relentlessness of the pandemic workday have taken a toll on our well-being,” she told Citigroup employees.
Credit…Erin Scott/Reuters

Complaints of “Zoom fatigue” have emerged across industries and classrooms in the past year, as people confined to working from home faced schedules packed with virtual meetings and often followed up by long video catch-ups with friends, reports Anna Schaverien of The New York Times.

But Citigroup, one of the world’s largest banks, is trying to start a new end-of-week tradition meant to combat that fatigue: Zoom-free Fridays.

The bank’s new chief executive, Jane Fraser, announced the plan in a memo sent to employees on Monday. Recognizing that workers have spent inordinate amounts of the past 12 months staring at video calls, Citi is encouraging its employees to take a step back from Zoom and other videoconferencing platforms for one day a week, she said.

“The blurring of lines between home and work and the relentlessness of the pandemic workday have taken a toll on our well-being,” Ms. Fraser wrote in the memo, which was seen by The New York Times.

No one at the company would have to turn their video on for any internal meetings on Fridays, she said. External meetings would not be affected.

The bank outlined other steps to restore some semblance of work-life balance. It recommended employees stop scheduling calls outside of traditional working hours and pledged that when employees can return to offices, a majority of its workers would be given the option to work from home up to two days a week.

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Small businesses can now borrow up to $500,000 through a government disaster loan program.

Companies harmed by the coronavirus pandemic can soon borrow up to $500,000 through the Small Business Administration’s emergency lending program, raising a cap that has frustrated many applicants.

“The pandemic has lasted longer than expected,” Isabella Casillas Guzman, the agency’s administrator, said on Wednesday. “We are here to help our small businesses, and that is why I’m proud to more than triple the amount of funding they can access.”

The change to the Economic Injury Disaster Loan program — known as EIDL and pronounced as idle — will take effect the week of April 6. Those who have already received loans but might now qualify for more money will be contacted and offered the opportunity to apply for an increase, the agency said.

The Small Business Administration has approved $200 billion in disaster loans to 3.8 million borrowers since the program began last year. Unlike the forgivable loans made through the larger and higher-profile Paycheck Protection Program, the disaster loans must be paid back. But they carry a low interest rate and a long repayment term.

angered applicants who needed more capital to keep their struggling ventures alive.

The agency has $270 billion left to lend through the coronavirus program, James Rivera, the head of the agency’s Office of Disaster Assistance, told senators at a hearing on Wednesday.

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Live-event businesses will be able to apply for a relief grant program starting April 8.

A $16 billion federal relief fund for live-event businesses like music clubs, theaters, museums and concert promoters will start taking applications on April 8, according to the Small Business Administration.

“Help is here,” said Isabella Casillas Guzman, the agency’s administrator, who took office this week. “This vital economic aid will provide a much-needed lifeline.”

Applicants are eligible for grants of up to $10 million from the Shuttered Venue Operators Grant fund, which Congress created in the economic relief bill passed in December. Applications will be taken in phases, starting with a two-week period exclusively for businesses that lost at least 90 percent of their revenue after the pandemic took hold last year.

Groups that lobbied for the relief money are desperate for it to start flowing, but also nervous about how long it will last. With an estimated 30,000 or more businesses eligible for the grants, those in the industry fear the available funding will quickly be consumed.

many bumps along the way.

The program for shuttered venues will be the first large-scale grant program the agency has ever run, which has made creating the program’s rules and technology systems a complicated and prolonged effort.

“We realize this is an enormous undertaking for the S.B.A., and we appreciate everything the agency is doing to ensure this program is administered as Congress intended as expeditiously as possible,” said Audrey Fix Schaefer, a spokeswoman for the venue association. “The opening can’t come soon enough.”

And this grant fund will not be the agency’s last: The $1.9 trillion relief package passed last week included $28 billion for grants through a program, the Restaurant Revitalization Fund, that the S.B.A. will also create and manage.

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Biden Highlights Small-Business Help, as Problems Persist With Lending Program

On Tuesday, the Senate confirmed Mr. Biden’s nominee to run the Small Business Administration, Isabel Guzman, by an 81-to-17 vote.

Despite the concerns, Mr. Biden was met with praise in Chester, Pa., when he visited Smith Flooring, a Black-owned business that supplies and installs flooring. White House officials said the shop cut payroll over the last year, from 22 union employees to 12, after revenues declined by 20 percent during the pandemic. It has survived, the officials said, thanks in part to two rounds of loans from the Paycheck Protection Program, which Congress established last year during the Trump administration to help small businesses.

“This is a great outfit. This is a union shop,” Mr. Biden said in brief remarks. Its employees, he said, “work like the devil, and they can make a decent wage, a living wage.”

The owners of Smith Flooring, Kristin and James Smith, secured their second loan from the program as part of one of the Biden administration’s changes, which created a two-week exclusive period for certain very small businesses to receive loans. They thanked Mr. Biden for his efforts and for visiting Chester.

Mr. Biden’s aid bill, signed last week, added $7 billion to the program and funded others to help struggling businesses, including a $28 billion grant fund for restaurants. The law also set aside additional money for other relief efforts run by the Small Business Administration, including a long-delayed grant program for music clubs and other live-event businesses, which the agency said would start accepting applications early next month.

Lenders are scrambling to carry out the administration’s changes to the Paycheck Protection Program and finish processing a flood of applications before March 31. The American Institute of Certified Public Accountants called the deadline “unrealistic,” and 10 banking groups sent a letter to lawmakers urging Congress to give them more time.

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Retail Sales Fall as Americans Await New Round of Stimulus Checks: Live Updates

sales in January surged by 7.6 percent — a gain likely fueled by stimulus checks that were deposited at the end of last year. The increase in January, revised upward on Tuesday, benefited a broad array of retailers. Consumers spent more on goods, including at furniture sellers and department stores, as well as in restaurants, in a positive sign for an economy that has been battered by the pandemic.

The data suggests that the recovery in consumer spending is likely to be bumpy as the retail sector recovers from shifts in consumer spending and a new round of stimulus payments arrives in Americans’ bank accounts. Retailers saw largely uneven sales for the better part of last year, as consumers flocked to big-box chains and grocery stores and spent less at many apparel retailers and restaurants. Balancing out those categories is likely to take a combination of stimulus money, vaccinations, improvements in unemployment numbers and warm weather.

“It was obviously going to slow down a bit,” Mickey Chadha, a retail analyst at Moody’s Investors Service, said of the February sales.

“Going forward, the new stimulus checks that are going out as we speak are definitely going to be a positive for retail sales in March and through April,” he added. “All indications are, as the vaccines roll out through the country and the pandemic gets under control, this capacity to spend is only going to fuel further sales in retail.”

Economists at Morgan Stanley had forecast a 0.7 percent gain in February sales based on the outsize gains in January, and also predicted that new stimulus money arriving in late March and early April would drive a spending surge in coming months.

President Biden signed into law a nearly $1.9 trillion relief plan last week, and direct payments of $1,400 per person are already making their way to the bank accounts of low- and middle-income Americans.

“Some of that money is bound to flow into retail — it just has to,” Mr. Chadha said.

The law, known as the American Rescue Plan, also extends $300 federal jobless benefits through Sept. 6 and provides billions of dollars to distribute coronavirus vaccines and relief for schools, states, tribal governments and small businesses struggling during the pandemic.

Emmanuel Faber, who stepped down as the chairman and chief executive of Danone, had attracted the ire of activist investors.
Credit…Patrick Kovarik/Agence France-Presse — Getty Images

Emmanuel Faber, the chairman and chief executive of the French consumer group Danone, abruptly left the company on Monday under pressure from activist investors. Now, shareholders of the company, which owns Evian and several yogurt brands, are fighting among themselves about it.

CtW, an adviser to union pensions with more than $250 billion in assets, sent a sharply worded letter to Artisan Partners, the firm that led the revolt over Mr. Faber’s leadership. The twist in the letter, which was reviewed by the DealBook newsletter, is that CtW owns a “substantial” number of Artisan shares — and said that the fund needed the sort of governance shake-up it pushed for at Danone.

Artisan had criticized Danone’s performance versus competitors like Nestlé and Unilever, calling for boardroom changes, including someone other than Mr. Faber becoming chairman. Mr. Faber had been chief executive since 2014 and added the chairman role in 2017. Danone said at the beginning of the month that it would search for a new chief executive, but Mr. Faber would remain as chairman. Mr. Faber shed both of those roles on Monday.

“The appointment of new leadership and better corporate governance will strengthen the company for the benefit of all stakeholders,” Artisan said in a statement on Monday welcoming Mr. Faber’s departure.

CtW says Artisan’s own policies are inconsistent with its demands for Danone. Notably, one person, Eric Colson, serves as Artisan’s chairman and chief executive. “Artisan’s call for an independent chair at Danone while maintaining the positions of C.E.O. and chair combined on its own board is inconsistent with best governance practices,” wrote Dieter Waizenegger, CtW’s executive director. He also questioned the firm’s use of “large discretionary cash bonuses” and demanded a discussion with Artisan’s management by the end of the month.

Artisan did not respond to a request for comment.

Danone, which reported $28 billion in sales in its latest fiscal year, was the first public company to adopt the French legal framework of “Entreprise à Mission,” which allows companies to take greater consideration of social and environmental issues in their business model. Some 99 percent of shareholders, but not Artisan Partners, approved the move in June last year.

The turmoil raises the question whether business models that take all stakeholders into account can survive resistance from activist investors focused primarily on shareholder returns. Danone said in a statement announcing the management changes that it “believes in the necessity” of combining “high economic performance” with Danone’s “unique model of a purpose-driven company.”

The Foxconn chairman and chief executive, Young Liu, said the company was considering sites in Wisconsin or Mexico to produce electric cars.
Credit…Johnson Lai/Associated Press

The Taiwanese electronics behemoth Foxconn, which is aiming to become a contract manufacturer of electric cars, is considering a plant in the United States for production of its first battery-powered vehicles, the company’s chairman said on Tuesday.

Foxconn is weighing whether to use its facility in Wisconsin or one of its plants in Mexico to make its clients’ vehicles, Young Liu, the company’s chairman and chief executive, said at a news briefing in Taipei, the Taiwanese capital.

Foxconn, best-known for making iPhones for Apple, has moved eagerly to expand its car business as the world shifts away from internal combustion engines. Last month, it signed an agreement with the California-based start-up Fisker to develop a new electric vehicle. The two companies said they would aim to start jointly producing cars in 2023, with a goal of eventually making more than 250,000 of them a year.

On Tuesday, Mr. Liu emphasized that Foxconn had not made a final decision about where to manufacture cars for Fisker or any other potential partners.

Foxconn has taken its time figuring out what to produce at its site in Wisconsin, a reflection of the complicated economics of manufacturing in the United States.

At a groundbreaking ceremony for the plant in 2018, President Donald J. Trump said it would be the “eighth wonder of the world,” as a manufacturer of flat-screen TVs. But those plans have stalled, and the company will announce what it decides to make in Wisconsin — whether electric cars or something else — before July, Mr. Liu said.

In October, Foxconn unveiled a kit of technology and tools aimed at helping automakers develop electric vehicles. It also said it was aiming to release a solid-state battery by 2024. Many companies are investing in the technology behind such batteries, which would allow electric cars to travel farther and be charged more quickly than current batteries.

“It’s just the beginning of this E.V. era,” Mr. Liu said. “We have to be ready for that.”

President Biden is scheduled to visit a small business in Pennsylvania on Tuesday.
Credit…Doug Mills/The New York Times

President Biden plans to visit a small business in Pennsylvania on Tuesday to promote the $1.9 trillion American Rescue Plan, which contains an assortment of measures aimed at helping small employers and their workers endure the pandemic’s economic shocks.

The aid bill created a $29 billion grant fund for restaurants and set aside additional money for several relief programs run by the Small Business Administration, including a long-delayed grant program for music clubs and other live-event businesses that the agency said would start accepting applications early next month.

But the Biden administration’s most sweeping small-business initiative has been hindered by problems. Last month, the administration announced changes to the Paycheck Protection Program that were intended to get more money to freelancers, gig workers and other self-employed people.

Women and minority owners are much more likely to run tiny businesses than larger ones, and they were disproportionately shut out of the Paycheck Protection Program under earlier rules that calculated such companies’ forgivable relief loans based on the size of their annual profit. The Biden administration’s more forgiving formula lets those businesses instead use their gross income, a switch that significantly increased the money available to many applicants.

But the change was not retroactive, which has set off a backlash from the hundreds of thousands of borrowers who got much smaller loans than they would now qualify for. Many have used social media or written to government officials to vent their anger.

JagMohan Dilawri, a self-employed chauffeur in Queens, got a loan in February for $1,900. Under the new rules, he calculates that he would have been eligible for around $15,000. That wide gulf frustrated Mr. Dilawri, who has struggled to keep up on his mortgage, car loan and auto insurance payments since the pandemic took hold.

“When the Biden administration came, they said, ‘We will be fair with everyone,’” he said. “But this is unfair.”

Small Business Administration officials have said that only Congress can fix that disparity. Some key Democratic lawmakers say they are willing.

“I am aware of the situation facing these sole proprietors and am working to ensure they get the funds they are entitled to under the Biden administration’s rule changes retroactively,” said Representative Nydia M. Velázquez, a New York Democrat who leads the House Small Business Committee. “My staff and I are working with the S.B.A. and congressional Republicans to find a path forward, whether that be through agency action or additional legislation.”

China’s top leader, Xi Jinping, has presided over a series of campaigns to crack down on the media, civil society groups and online speech broadly.
Credit…Ng Han Guan/Associated Press

Signal, the encrypted chat app, had stopped functioning in China as of Tuesday, in what appeared to be a block of one of the last major foreign messaging services still available in the country, where the internet is closely controlled.

Users in China on Tuesday morning reported widely that the app had stopped working. A New York Times test of the app in Shanghai and Beijing confirmed the reports. Signal did not respond to an emailed request for comment.

The outage appeared likely to be a government-led block. The app continued to work when users in the mainland logged on to the service via a virtual private network, software that routes their connections outside the country.

Signal allows messages to be sent with “end-to-end encryption,” which blocks anyone but the sender and receiver from reading the contents. The app has soared in popularity globally in recent months a fears have grown over data harvesting from large internet companies.

The likely block further limits communication options on China’s internet, where the government has built a sophisticated system of censorship and surveillance to control speech. Over the past 15 years, Beijing has steadily winnowed down the major foreign communication tools available to regular Chinese users. Services like Google’s Gmail, Facebook’s WhatsApp and Twitter are all blocked.

In recent years, Signal had grown a modest following in China among activists, journalists, lawyers and others as China’s top leader, Xi Jinping, has presided over a series of campaigns to crack down on the media, civil society groups and online speech broadly.

For years, it had been a parlor game among its users in China to guess why Signal, long a well-known tool for secret communications, remained unblocked. One theory was that it helped the authorities find who was trying to hide from government spies because, when first downloaded, the app sends the new user a text message that they could possibly track. Still, China’s government often waits for apps to reach larger scale before banning them. Last month, the social media site Clubhouse fell afoul of the blocks after it soared in popularity.

Wall Street followed European and Asian markets higher on Tuesday, adding slightly to gains that on Monday lifted the S&P 500 to a record.

The S&P 500 rose about 0.1 percent in early trading while the Nasdaq composite gained more than half a percent. The Stoxx Europe 600 and FTSE 100 rose about 0.8 percent. Hong Kong’s Hang Seng Index and the Nikkei in Japan had climbed more than half a percent earlier.

The gains came despite recent turmoil about the vaccine rollout in Europe, and growing expectations of a new round of pandemic-related restrictions there.

Several European countries, including Germany, France, Denmark and Norway, have halted the use of the AstraZeneca vaccine after reports that some people had developed fatal brain hemorrhages and blood clots after receiving the vaccine. AstraZeneca has said there is “no evidence” of a link, and the European Medicines Agency and the World Health Organization have warned that countries suspending use of the vaccine would disrupt the rollout.

But investors are in wait-and-see mode ahead of central bank meetings this week.

On Wednesday, the Federal Reserve will announce its policy stance and publish new economic forecasts. Analysts at BNP Paribas said the Fed chair, Jerome H. Powell, faces a tricky balancing act: acknowledging the improved economic outlook and increase in bond yields, while defending the central bank’s easy-money policies.

Investors have been focused on interest rates and inflation expectations for the past several weeks, concerned that resurgent growth in the United States might prompt the Fed to start to wind down efforts to keep rates low sooner than they’d expected. Fed officials have repeatedly said that they’re not concerned about lasting inflation, and that they have no intention of ending their efforts to keep the financial system functioning smoothly.

On Thursday, the Bank of England will announce a rate decision. Economists are not forecasting a change in policy.

A survey of investor confidence in Germany’s economic outlook rose in March, for the fourth consecutive month. The Stoxx Europe 600 index rose 0.5 percent and the DAX index of Germany’s 30 largest companies by market value gained 0.6 percent.

The Hatch’s manager, Robin Easterbrook, and owner, Louwenda Kachingwe, in their new flower shop next door.
Credit…Jim Wilson/The New York Times

The Hatch is alive, albeit as a different place.

Louwenda Kachingwe used ingenuity and a bit of good fortune to take advantage of federal money and discounted leases to not only hold on but expand his Oakland, Calif., bar, Jack Nicas reports for The New York Times.

He lobbied city officials to close down a lane of traffic and then twice built a patio in its place. (Days of rain ruined the first patio.) He and staff built the takeout window, rewrote the menu, moved a projector and screen outside, and bought an outdoor sound system off Craigslist.

He said the Hatch was now better suited for a post-pandemic world, with more outdoor space and a takeout operation. It also suddenly has a few sister businesses.

Last month, he and the Hatch’s manager, Robin Easterbrook, opened Pothead, a flower and wine shop, next door to the Hatch. They also took on a third lease in the empty space next to Pothead as a place to build larger floral arrangements for events, to stage a new operation making bottled cocktails and sauces, and to sublease the storefront to some friends’ apparel business.

Such a bet in the midst of a pandemic was bold, but Mr. Kachingwe saw opportunity. He had just received his second $72,500 forgivable loan from the federal government, and his landlord was desperate. So Mr. Kachingwe negotiated a deal that gave him access to the three adjacent storefronts for $7,500 a month, or 20 percent more than what he was paying for only the Hatch before the pandemic. The landlord said they would assess the arrangement at the end of April.

Amazon’s warehouse in Chester, Va., where a union effort tried to organize about 30 facilities technicians in 2014 and 2015.
Credit…Carlos Bernate for The New York Times

Over two decades, as Amazon mushroomed from a virtual bookstore into a $1.5 trillion behemoth, it forcefully — and successfully — resisted employee efforts to organize. Some workers in recent years agitated for change in Staten Island, Chicago, Sacramento and Minnesota, but the impact was negligible.

The arrival of the coronavirus last year changed that, reports David Streitfeld for The New York Times. It turned Amazon into an essential resource for millions stuck at home and redefined the company’s relationship with its warehouse workers. Like many service industry employees, they were vulnerable to the virus. As society locked down, they were also less able to simply move on if they had issues with the job.

Now Amazon faces a union vote at a warehouse in Bessemer, Ala. — the largest and most viable U.S. labor challenge in its history. Nearly 6,000 workers have until March 29 to decide whether to join the Retail, Wholesale and Department Store Union. A labor victory could energize workers in other U.S. communities, where Amazon has more than 800 warehouses employing more than 500,000 people.

“This is happening in the toughest state, with the toughest company, at the toughest moment,” said Janice Fine, a professor of labor studies at Rutgers University. “If the union can prevail given those three facts, it will send a message that Amazon is organizable everywhere.”

But a unionization effort in Chester, V.a., which The Times reconstructed with documents from regulators and the machinists’ union, as well as interviews with former facilities technicians at the warehouse and union officials, offers one of the fullest pictures of what encourages Amazon workers to open the door to a union — and what techniques the company uses to slam the door and nail it shut.

The tactics that Amazon used in Chester are surfacing elsewhere:

It wouldn’t have been a Carl Hiaasen column if it didn’t go on the attack. In his Miami Herald farewell on Friday, Mr. Hiaasen took aim at the sorry state of local news coverage.

“Retail corruption is now a breeze,” he wrote, “since newspapers and other media can no longer afford enough reporters to cover all the key government meetings.”

Mr. Hiaasen, 68, joined The Miami Herald as a reporter in 1976 and started his column in 1985. Along the way he became a best-selling author, writing about Florida’s underbelly and environmental devastation in comic novels like “Tourist Season,” “Sick Puppy” and “Strip Tease.” Now he will no longer have a weekly venue for skewering government officials, business leaders and the various absurdities of life in the Sunshine State.

“Nobody becomes a journalist because they yearn for mass adoration,” he wrote in his final column. “Donald Trump didn’t turn the public against the mainstream media; the news business has never been popular.”

Mr. Hiaasen also used his goodbye to pay tribute to his brother, Rob, a journalist who was killed in a gunman’s rampage at The Capital Gazette in Maryland in 2018. He also thanked The Herald’s “talented, tenacious” editors and reporters.

The paper was owned by the newspaper publisher Knight Ridder when he started working there. In 2006, the McClatchy Company, a family-run newspaper chain, bought Knight Ridder for $4.5 billion. Last year Chatham Asset Management, a New Jersey hedge fund, bought McClatchy, and The Herald along with it, in a bankruptcy auction.

In an interview Monday, Mr. Hiaasen said he had lasted 45 years at The Herald because it was “a good fit.”

“I always felt privileged to be able to write for a paper that I read as a kid growing up here in Florida and to be writing in a place that I care about,” he said. “I was lucky to be at this paper as a reporter in the ’70s and ’80s, when Miami was catching fire. It was a hell of a newspaper, hell of a news town and I was lucky to be there.”

He said he planned to do more fishing but will continue writing books. “Nobody really retires as a writer,” Mr. Hiaasen said. “You keel face forward into the keyboard one day and that’s it.”

He added that the hardest thing to watch during his career was the shrinking of the local news industry, saying, “There are fewer and fewer boots on the ground to do the grunt work required to keep democracy informed.”

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For Gig Workers and Business Owners, Taxes Are Even Trickier Now

The revamped credit “is a better program — there’s more money, and it’s available to more employers,” said Shelly Abril, the head of tax compliance at Gusto, a payroll services provider. “But with that comes all this extra complexity.”

Devon Lind plans to seek retroactive 2020 credits for his workers at Blender, a collection of businesses in Spokane, Wash. Blender’s two core businesses — Photoboxx, which sells photo printing and display technology, and Smash, a mobile “rage room” where people can destroy plates — both depend on events, and sales plunged last year. The company had nine employees before the pandemic. It laid off five.

How Has the Pandemic Changed Your Taxes?

Nope. The so-called economic impact payments are not treated as income. In fact, they’re technically an advance on a tax credit, known as the Recovery Rebate Credit. The payments could indirectly affect what you pay in state income taxes in a handful of states, where federal tax is deductible against state taxable income, as our colleague Ann Carrns wrote. Read more.

Mostly.  Unemployment insurance is generally subject to federal as well as state income tax, though there are exceptions (Nine states don’t impose their own income taxes, and another six exempt unemployment payments from taxation, according to the Tax Foundation). But you won’t owe so-called payroll taxes, which pay for Social Security and Medicare. The new relief bill will make the first $10,200 of benefits tax-free if your income is less than $150,000. This applies to 2020 only. (If you’ve already filed your taxes, watch for I.R.S. guidance.) Unlike paychecks from an employer, taxes for unemployment aren’t automatically withheld. Recipients must opt in — and even when they do, federal taxes are withheld only at a flat rate of 10 percent of benefits. While the new tax break will provide a cushion, some people could still owe the I.R.S. or certain states money. Read more.

Probably not, unless you’re self-employed, an independent contractor or a gig worker. The tax law overhaul of late 2019 eliminated the home office deduction for employees from 2018 through 2025. “Employees who receive a paycheck or a W-2 exclusively from an employer are not eligible for the deduction, even if they are currently working from home,” the I.R.S. said. Read more.

Self-employed people can take paid caregiving leave if their child’s school is closed or their usual child care provider is unavailable because of the outbreak. This works similarly to the smaller sick leave credit — 67 percent of average daily earnings (for either 2020 or 2019), up to $200 a day. But the caregiving leave can be taken for 50 days. Read more.

Yes. This year, you can deduct up to $300 for charitable contributions, even if you use the standard deduction. Previously, only people who itemized could claim these deductions. Donations must be made in cash (for these purposes, this includes check, credit card or debit card), and can’t include securities, household items or other property. For 2021, the deduction limit will double to $600 for joint filers. Rules for itemizers became more generous as well. The limit on charitable donations has been suspended, so individuals can contribute up to 100 percent of their adjusted gross income, up from 60 percent. But these donations must be made to public charities in cash; the old rules apply to contributions made to donor-advised funds, for example. Both provisions are available through 2021. Read more.

Because Blender took a Paycheck Protection Program loan, it was initially ineligible for the retention credit, but Mr. Lind now plans to seek it for two quarters last year. The credit “is really going to help us continue to retain employees as we’re gaining back business,” he said.

But extracting the most money allowed from the credit is complicated because of the way it interacts with P.P.P. proceeds — and the Internal Revenue Service hasn’t yet provided detailed guidance.

“There’s just tons of nuance in the credit,” said Andre Shevchuck, a partner at the accounting firm BPM. “We have instructed a lot of clients to first check in with their payroll provider to see how the rubber meets the road, and it may also make sense for businesses to talk to a C.P.A or a lawyer.”

Self-employed workers are normally not eligible for unemployment compensation, but the CARES Act extended benefits to them. Ms. Holcomb filed for unemployment when her contract job temporarily eliminated her hours.

Some who collected the money are in for a tax-time shock, though: The payments are taxed as income. States are supposed to offer recipients the option of having federal taxes withheld, but in their scramble to deal with a deluge of claims, some states didn’t do it — and many people, faced with urgent bills and a reduced income, declined the option. Researchers at the Century Foundation estimate that fewer than 40 percent of unemployment payments last year had taxes withheld.

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