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How You’re Still Being Tracked on the Internet

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While Meta adjusts, some small businesses have begun seeking other avenues for ads. Shawn Baker, the owner of Baker SoftWash, an exterior cleaning company in Mooresville, N.C., said it previously took about $6 of Facebook ads to identify a new customer. Now it costs $27 because the ads do not find the right people, he said.

Mr. Baker has started spending $200 a month to advertise through Google’s marketing program for local businesses, which surfaces his website when people who live in the area search for cleaners. To compensate for those higher marketing costs, he has raised his prices 7 percent.

“You’re spending more money now than what you had to spend before to do the same things,” he said.

Other tech giants with first-party information are capitalizing on the change. Amazon, for example, has reams of data on its customers, including what they buy, where they reside, and what movies or TV shows they stream.

In February, Amazon disclosed the size of its advertising business — $31.2 billion in revenue in 2021 — for the first time. That makes advertising its third-largest source of sales after e-commerce and cloud computing. Amazon declined to comment.

Amber Murray, the owner of See Your Strength in St. George, Utah, which sells stickers online for people with anxiety, started experimenting with ads on Amazon after the performance of Facebook ads deteriorated. The results were remarkable, she said.

In February, she paid about $200 for Amazon to feature her products near the top of search results when customers looked up textured stickers. Sales totaled $250 a day and continued to grow, she said. When she spent $85 on a Facebook ad campaign in January, it yielded just $37.50 in sales, she said.

“I think the golden days of Facebook advertising are over,” Ms. Murray said. “On Amazon, people are looking for you, instead of you telling people what they should want.”

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Filed Under: BUSINESS Tagged With: Advertising, Advertising and Marketing, Amazon, Amazon.com Inc, Anxiety, Apple, Apple Inc, Cloud, Cloud Computing, Computer Security, Computers and the Internet, Computing, Data-Mining and Database Marketing, E-commerce, Facebook, Facebook Inc, Google, Google Inc, Information, Instagram Inc, Internet, Meta, Meta Platforms Inc, Mobile Applications, Money, Movies, Online Advertising, PAID, Pinterest, Privacy, Small Business, Snap Inc, Social Media, tech, TikTok (ByteDance), Utah

How the Copycats Came for Clubhouse

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“More people getting into social audio is good for social audio,” Maya Watson, Clubhouse’s head of global marketing, said in an interview. “We’re not bothered by it, and, if anything, it makes us feel confident in where we’re going.”

At the start of the year, Clubhouse was booming. In February, the app was downloaded 9.6 million times, Sensor Tower said. A spokeswoman for Clubhouse disputed the accuracy of Sensor Tower’s metrics, which estimate user behavior, but said the company would not provide internal figures.

The app caught the attention of audio creators like Brian McCullough, who hosts a podcast for the news aggregator Techmeme, called “Techmeme Ride Home.” “I remember having conversations that were the best social media has been in 10 years,” Mr. McCullough said of his early days on Clubhouse.

Through the app, he connected with Chris Messina, who leads West Coast business development for Republic, a platform that allows companies to raise capital and unaccredited investors to invest in start-ups. Mr. Messina made a habit of recording snippets of Mr. McCullough’s show and playing them in Clubhouse so he could respond to them, and the pair decided to start making the podcast together.

But in March, Clubhouse experienced a slump as downloads slipped to 2.7 million, and in April the app was downloaded just 917,000 times, Sensor Tower said.

At the same time, Twitter was aggressively expanding Spaces. It began testing the feature in October 2020 and granted access to a broader swath of users in the spring. At the time, the development of Spaces was the top consumer product priority at the company, said a person familiar with the company’s plans who was not permitted to speak publicly about them.

That work appeared to pay off. By May, Spaces had more than one million users, that person said. The Washington Post previously reported the figure.

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Filed Under: BUSINESS Tagged With: Agrawal, Parag, Business, Clubhouse (Mobile App), Computers and the Internet, Instagram Inc, Media, Mobile Applications, Pay, Snap Inc, Social Media, Start-ups, Twitter, Washington

Instagram Struggles With Fears of Losing Its ‘Pipeline’: Young Users

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Facebook knew that an ad intended for a 13-year-old was likely to capture younger children who wanted to mimic their older siblings and friends, one person said. Managers told employees that Facebook did everything it could to stop underage users from joining Instagram, but that it could not be helped if they signed up anyway.

In September 2018, Kevin Systrom and Mike Krieger, Instagram’s founders, left Facebook after clashing with Mr. Zuckerberg. Mr. Mosseri, a longtime Facebook executive, was appointed to helm Instagram.

With the leadership changes, Facebook went all out to turn Instagram into a main attraction for young audiences, four former employees said. That coincided with the realization that Facebook itself, which was grappling with data privacy and other scandals, would never be a teen destination, the people said.

Instagram began concentrating on the “teen time spent” data point, three former employees said. The goal was to drive up the amount of time that teenagers were on the app with features including Instagram Live, a broadcasting tool, and Instagram TV, where people upload videos that run as long as an hour.

Instagram also increased its global marketing budget. In 2018, it allocated $67.2 million to marketing. In 2019, that increased to a planned $127.3 million, then to $186.3 million last year and $390 million this year, according to the internal documents. Most of the budgets were designated to wooing teens, the documents show. Mr. Mosseri approved the budgets, two employees said.

The money was slated for marketing categories like “establishing Instagram as the favorite place for teens to express themselves” and cultural programs for events like the Super Bowl, according to the documents.

Many of the resulting ads were digital, featuring some of the platform’s top influencers, such as Donté Colley, a Canadian dancer and creator. The marketing, when put into action, also targeted parents of teenagers and people up to the age of 34.

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Filed Under: BUSINESS Tagged With: Advertising and Marketing, budget, Children, Children and Childhood, Computers and the Internet, Corporate Social Responsibility, Facebook, Facebook Inc, Friends, Instagram, Instagram Inc, Leadership, Mobile Applications, Money, Mosseri, Adam, Online Advertising, Snap Inc, Social Media, Super Bowl, Teenagers and Adolescence, TikTok (ByteDance), Youth, Zuckerberg, Mark E

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