Minutes after Mr. Floyd was taken away in an ambulance, Mr. Chauvin told a supervisor that police officers “had to hold the guy down” because he would not stay in the back of a police car and “was going crazy,” according to new body camera footage played in court.

The supervisor, Sgt. David Pleoger, testified that Mr. Chauvin had not mentioned applying pressure to Mr. Floyd’s neck until later, when they arrived at a nearby hospital and learned that Mr. Floyd was not doing well. Sergeant Pleoger, who has since retired, said that based on body camera videos from the scene, he thought the police officers should have stopped holding Mr. Floyd down once he became unresponsive.

“When Mr. Floyd was no longer offering up any resistance to the officers, they could have ended their restraint,” Sergeant Pleoger said.

In the earlier testimony, Ms. Ross also said that Mr. Floyd referred to her and his own mother, who died in 2018, by the same nickname: “Mama.” Mr. Floyd had called out for “Mama” as Mr. Chauvin knelt on his neck before his death.

Mr. Floyd had moved to Minneapolis from Houston looking for a fresh start, but after his mother died, Ms. Ross said, he changed. “He seemed like a shell of himself,” she said. “Like he was broken. He seemed so sad. He didn’t have the same kind of bounce that he had.”

On Thursday, jurors heard not only about Mr. Floyd’s struggle with drugs, but also details about his relationship with Ms. Ross.

She first met him at a Salvation Army homeless shelter where Mr. Floyd worked as a security guard. One night, he saw her waiting in the lobby to talk with the father of her two children about the birthday of one of their sons. Mr. Floyd sensed that she was upset.

“He was like, ‘Sis, you OK, sis?’” Ms. Ross recounted. He told her she was not OK.

“He said, ‘Can I pray with you?’”

“This kind person just to come up to me, and say can I pray with you, when I felt alone in this lobby,” she said. “It was so sweet at the time. I had lost faith in God.”

Tim Arango reported from Minneapolis, Nicholas Bogel-Burroughs from New York and Julie Bosman from Chicago.

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